Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Get to know us:  About - Gesa Credit Union

Role Summary:

The Team Member Experience Partner will assist with the delivery of incredible experiences for all internal Gesa team members throughout their journey with our credit union. The Team Member Experience Partner will work collaboratively with internal partners and external vendors to create and deliver experiences for our team members that steward an organizational culture which is mission and values driven and supports our strategic initiatives.

What You Will Be Doing:

1. Assist in the delivery and communication of the Team Member Experience function’s philosophy, strategy, process, practices, and procedures under the direction of the VP of Team Engagement.
2. Work collaboratively within the Team Member Experience Team to create and deliver experiences for our team members that steward an organizational culture that is mission and values driven and supports strategic initiatives.
3. Create and deliver engagement campaigns, events, programs, initiatives, and processes as assigned, while ensuring they are within scope, schedule, budget, and meet the objective(s) of each.
4. Develop and lead the team member recognition and rewards programs.
5. Develop and distribute engaging content and activities for our internal social networking utilizing multiple channels.
6. Be a resource for team members inquiring about internal growth opportunities and assist with actionable steps team members can take to further their professional development and growth.
7. Oversee, manage, and disseminate feedback from the bi-annual team member survey to leadership.
8. Solicit, facilitate, and respond to team member feedback utilizing multiple channels.
9. Assist in the delivery of Inclusion and Belonging efforts and initiatives as assigned.
10. Partner with Communications to ensure alignment in the credit union’s internal and external reputation and employment brand.
11. Champion the credit union’s culture, mission, values, and brand.
12. Consistently display successful communication and listening skills with peers, members, leadership, and vendors.
13. Perform administrative functions associated with areas of responsibility and duties.
14. Serve on project teams as assigned.
15. Maintain general understanding of all business units within the credit union.
16. Maintain awareness of policies and regulations related to duties and responsibilities.
17. Attend credit union training sessions, conferences, or seminars as approved. 
18. Maintain and protect all sensitive data utilizing the highest standard of confidentiality and professionalism.
19. Control risk in all areas of assigned responsibility and operate in a safe and sound manner.

About You:

1. Able to initiate and coordinate work, establish relationships, and negotiate with vendors for work or projects to be completed.
2. Experience in managing budgets and tracking expenses.
3. Skilled in developing new ideas, increasing efficiencies, and devising creative solutions to complex problems using a multitude of resources.
4. Excellent organizational, communication, negotiating, and multitasking skills.
5. Proven ability to perform job duties with a sense of urgency in a fast pace and sometimes stressful work environment. 
6. Excellent interpersonal skills, listening skills, and customer service attributes.
7. Work cohesively, collaboratively, and successfully in a team environment.

What You Will Need:

1. More than one year of similar or related experience in Human Resources, Team Engagement, event planning, or public relations experience.
2. Two-year degree with emphasis in Human Resources or related field; education may be substituted with year-for-year additional experience in function.
3. Proficiency with standard office equipment and business software such as Adobe Acrobat, PowerPoint, Microsoft Office programs, including Excel and Outlook, as well as a general understanding of the Windows operating systems.
4. Some travel is required to attend credit union training, fulfill duties, and for career development as approved.
5. Ability to work outside of normal office hours, on occasion, to facilitate recognition events.

Our Team Member Value Proposition:

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs

Salary Range:

$21.74-$32.61

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)