PURPOSE OF POSITION
The Resident Advisor provides all Youth Shelter residents with holistic and comprehensive supportive services in a positive, nurturing environment using an integrated, multidisciplinary team approach. Reporting to the CHNY program Coordinator, the Resident Advisor will support a culture that successfully achieves meaningful results for the young people we serve.
DUTIES AND RESPONSIBILITIES
(Responsibilities to include but not limited to the following)
- Provide direct engagement, supervision, and support to youth residing in shelters.
- Operate fully out of CHNY's mission, vision, and five principles, and maintain an environment that displays this culture.
- Ensure that the floor and rooms are clean, safe, and well-lit in preparation for the new youth entering the program. Ensure that floors and rooms remain serviceable throughout youth residency.
- Monitor program and client activities to ensure a safe and secure environment, including, but not limited to, securing the unit in the event of an altercation, conducting room searches per CHNY policy, and assisting in evacuation during drills and emergencies.
- Welcome youth to the floor and orient youth to floor expectations, Mission Statement, and five principles.
- Assist youth with preparation for the day. Support youth in life skills, i.e., laundry, ironing, cleaning, etc.
- Provide support to Case Managers as needed, distribute appointment slips, appointment follow-up, collection and filing of paperwork, assist with file maintenance and compliance,
- Must have an understanding of the youth service plan.
- Maintain ETO records and document all youth activities and meaningful interactions using the S.O.A.P. format.
- Escort youths to other agencies and services when necessary (e.g., hospitals, mass transit).
- Conduct room searches for Youth Shelter residents after emergency evacuations to ensure everyone was safely off the floor.
- Create a sanctuary for youth on the floor.
- Provide direct support and monitoring when escorting youth to clothing rooms, being in the cafeteria for meals, and participating in recreation, group, and special events.
- Directly engage with youth at all levels of service, i.e., Be where the youth are
- Maintain healthy relationships with the youth, mindful of boundaries and mutual respect.
- Conduct nightly meetings focused on CHNY Mission and Principles, motivation, mutual support, and community building.
- Conduct workshops on various life-skill issues, such as hygiene, anger management, self-esteem, problem-solving, cleaning, and laundry.
- Complete all incident reports fully and correctly by the end of the shift and submit them to the appropriate parties.
- Participate in all required training, supervision, and staff meetings.
- Performs other duties as assigned/needed.
