Senior Youth Engagement Coordinator

POSITION TITLE: Senior Youth Engagement Coordinator

DEPARTMENT:  Youth Development

REPORTS TO:  Director of Youth Development

LOCATION: 41st Shelter Site

Join a Legacy of Hope and Empowerment at Covenant House New York!

For over 50 years, Covenant House New York (CHNY) has been at the forefront of transforming lives by providing comprehensive shelter, housing, and wrap-around support services for vulnerable homeless, runaway, and exploited youth. As the largest provider of these essential services in New York City, CHNY impacts the lives of over 1,500 young people aged 16-24 every year.

At CHNY, our doors are open to all young people in need, regardless of race, religion, sexual orientation, gender identity, and expression. Our dedicated team offers various services, including shelter, housing, education, employment, health, mental health support, youth development, and anti-human trafficking initiatives. We operate with harm reduction and trauma-informed principles to ensure the best care for our youth.

But our mission goes beyond immediate support. We are passionate advocates for systemic change, influencing public policy, and raising awareness of the critical issues surrounding youth homelessness. Our ultimate goal is to provide a safe refuge and empower young people to build a brighter future founded on compassion, unconditional love, and absolute respect.

The Covenant House New York Legal Department is situated within our Manhattan crisis shelter, which houses up to 120 vulnerable yet resilient youth. These young people need fierce advocates to help them navigate their legal issues and other concerns as they work to forge a new path for themselves. This work is both challenging and fulfilling.

Join us in making a difference in the lives of countless young people. Join a team that inspires long-term transformation and hope.

Job Summary

Reporting to the Director of Youth Development, the Youth Engagement Coordinator is responsible for connecting internal and external stakeholders to the mission of Covenant House through resident (youth) engagement to effectively connect and/or deepen their relationship with Covenant House. Primary responsibilities include managing, coordinating, and overseeing CHNY’s Youth Ambassador Program and CoC Youth Advisory Board (YAB). Primary responsibilities will also include developing strategy, planning and executing engagement opportunities to support stewardship, youth advocacy, fundraising, and marketing activities, leading management and training of youth and staff, and carrying out all administrative tasks associated with youth engagement.  

Duties & Responsibilities

• Management of CHNY’s Youth Ambassador Program and associated activities.
• Lead the selection, preparation, and debriefing of youth for all internal and external facing activities, including special events, media projects, and donor cultivation.
• Coordinate and facilitate all CoC Youth Advisory Committee aspects, including preparation and debriefing for all YAB-related activities and associated conferences.
• Lead in developing and managing processes to foster collaborative relationships between the CHNY/CHI program and development teams, designed to meet program needs related to youth engagement opportunities and practices.
• Execution of activities with identified prospective and existing supporters of our mission.
• Work with CHNY/CHI teams, including, but not limited to, Development and Communications, Events, Peer-to-Peer, Corporate Partners, Foundations, Operations, Key Relationships, Communications, Integrated Marketing, and Public Relations teams to support fundraising and cultivation strategies for retained and emerging donors.
• Develop and manage programs or projects from conception through completion, utilizing sound methodologies and repeatable processes. 
• Develop tools and practices to determine measurable metrics to increase youth engagement opportunities to support fundraising targets (i.e., surveys, interviews, etc.).  
• Engage in professional development activities that support the ongoing implementation and utilization of best practices for youth engagement and support.
• Oversee training workshops for personnel assisting youth during public-facing events.
• Develop and maintain an efficient system for tracking and reviewing consent forms and financial compensation. 
• Prepare reports for impact analysis of youth engagement, including anecdotal and complex data for internal and external stakeholders.
• Conduct timely and regular debriefs with program staff and youth following engagement events. 
• Provide event support and occasional travel to significant events (including occasional travel during non-office hours, if needed). 
• Represent Covenant House by speaking to community members on behalf of our mission.
• Work on special projects and administrative tasks as needed and assigned by Department leadership.

Qualifications

• Experience working with youth and young adults ages 16-24.
• Experience working in a fast-paced environment, managing multiple projects, and ability to function in stressful situations.
• Proficient in Google and Microsoft 365 platforms. 
• Knowledge of EveryAction or other online donor development database platforms is preferred. 
• Team player with exceptional communication skills and ability to connect with external stakeholders, including the Board of Directors, major donors, and multiple internal teams, including senior leadership.
• Must be available to work a flexible schedule, including weekends, evenings, and night hours as needed.
• Must be dedicated to the mission of Covenant House and excited about and committed to positive change at Covenant House in celebration of the young people we serve.
• Has high ethical standards and exemplary customer service and relationship-building skills.
• Maintains a solution-oriented and innovative approach. 
• Knowledge of diverse groups, working within a multicultural workforce, and sensitivity and appreciation of cultural differences.

Benefits

Covenant House New York offers a rich package of benefits including but not limited to:

• Medical
• Vision
• Dental
• Life & Supplemental Life Insurance
• Short and Long-term disability insurance 
• Eligibility for medical benefits begins on the date of hire
• PTO includes three weeks of vacation in the first year, ten holidays, 13 sick days, five personal days, and birthday days off
• 403b with employer contribution after 12 months

Covenant House New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We believe that diverse perspectives drive innovation, and we are dedicated to providing a work environment free from discrimination and harassment where everyone feels respected and valued. If you need assistance or an accommodation due to a disability, you may contact us at deptpeopleandculture@covenanthouse.org

SALARY:  $64,000 - $68,000 annually