THE COMPANY
RISE Services, Inc.
Since 1987, RISE has provided practical, professional, and personal growth opportunities for children, adults, and their families. With our innovative approach, we are dedicated to transforming the lives of the individuals and families we serve through the delivery of person-centered services.
Our services have expanded from moving individuals living in institutions to family settings into supporting adults and children with highly diverse support needs in a wide variety of homes and community-based settings.
What We Can Do For You
Compensation
- Competitive pay
- 401(k) plan with matching
- Mileage reimbursement
Work/Life Balance
- Paid Time Off/Personal/Sick Days
- Holidays
- No required weekend or evenings
Professional Development
- Opportunities to participate in cross-departmental projects to enhance skills in project management and team coordination
- Mentorship and guidance to expand your skills in leadership, time management, and organizational effectiveness
- Encouragement to pursue personal goals and skills development related to the role
Health
- Medical/Dental/Vision
- Short and Long Term Disability
- Accident, Critical Illness, Life Insurance
- Health Savings Account/Flexible Spending Account
- Employee Assistance Program
What You Will Do
As an Office Administrator, you will play a key role in maintaining the smooth operation of our clinic. Your responsibilities would include, but are not limited to, the following:
- Overseeing daily office operations, including scheduling, managing supplies, and ensuring a well-organized workspace.
- Assisting in HR and onboarding processes by managing employee records, coordinating new hire orientation, and supporting employee engagement initiatives.
- Acting as the primary point of contact for office-related inquiries for families, coordinating with internal departments, vendors, and clients.
- Maintaining records and preparing reports for management to support data-driven decision-making.
- Supporting financial processes, including invoicing, budget tracking, and expense management.
- Using productivity tools to streamline processes, enhance office efficiency, and support a positive office environment.
ESSENTIAL FUNCTIONS
- Review, screen, prioritize, and expedite as appropriate all pediatric referrals and intake inquiries received
- Participate in the creation and maintenance of consent forms, clinic agreement forms, information packages, and other documents used in the clinic.
- Be the first line of contact for new client families and determine how to support new families from a coordinated, multidisciplinary approach.
- Schedules and organizes meetings as requested.
- Manages and coordinates office workflow, scheduling, client files, and additional documentation.
- Provide efficient responses to clients, doctors, and staff needs/inquiries.
- Develop positive relationships with staff and clients.
- Analyze and organize clinical office operations and procedures.
- Ensure that patient and clinical employee records are current and accurate
- Monitor and maintain inventory of necessary office supplies; order supplies as needed to keep basic supplies stocked, and to fulfill special requests from staff.
- Maintain and update office phone list, email distribution lists, and resource information.
- Attend all scheduled workdays; arrive at all scheduled workdays in a timely manner; maintain a professional appearance regarding clothing, personal grooming, hair, and makeup per company policy.
- Perform all other duties as assigned by supervisors.
