General Manager- Holiday Inn Express- Medford

Join our Award-Winning Team!

We are a nationally recognized hotel management company, with an award-winning company culture. We thrive when our associates are engaged, having fun and working to make our collective performance better today than it was yesterday. Our culture is a big part of our success and is lived by our associates every day!

While serving your  hotel teams you will work alongside an extraordinary group of associates and team members dedicated to creating a welcoming place for our other team members to work and for our guests to stay. If you have a passion for serving others and enjoy a team environment, we want to meet you!

We offer

• Competitive Pay
• Flexible Scheduling
• Career Development / Advancement Opportunities
• Paid Time Off
• Health Benefits
• Travel Industry Discounts

As a General Manager, you will support our Holiday Inn Express, Medford with our Pillars:

• We Are Growing
• We Are Community
• We Set The Bar
• We Have Fun

Job Summary-

Our General Manager will plan, direct, and coordinate the operations of the hotel. Duties and responsibilities include formulating policies, managing daily operations and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration such as personnel, purchasing, or administrative services. 

ESSENTIAL FUNCTIONS:  

• Monitor budget to ensure efficient operation/to ensure expenditures stay within budget. 

• Achieve budgeted revenue and labor expenses. 

• Implement and maintain local and corporate sales and marketing plans.  

• Maximize hotel profitability. Develop short and long-term financial operating plans.  

• Investigate and resolve guest’s quality and service complaints.  

• Maintain procedures for security of monies.  

• Maintain procedures for security of hotel equipment.  

• Ensure compliance with hotel’s policies and procedures.  

• Maintain team member appearance standards. Promote team member empowerment. 

• Select, train, supervise, develop, discipline and counsel managers.  

• Demonstrate positive leadership characteristics, which inspire team members to meet and exceed standards.  

• Keep accurate records. Ensure safety of team members and guests.  

• Manage in compliance with local, state, federal laws, and regulations.  

• Attend mandatory meetings.  

• Regular and reliable attendance and punctuality are essential functions of this position. 

• Treating others with respect is always an essential function of this position. 

• Behaving in a matter that is positive, productive and encourages teamwork is always an essential function of this position. 

PHYSICAL DESCRIPTION:  

• Constantly standing/walking around the hotel. 

• Constantly sitting – standard office furniture (padded swivel chair, and car seat.) Occasionally climbing stairs at the hotel. at the front desk on tile or carpet.  

• Lifting /carrying average weight frequently 10 lbs.  

• Maximum weight occasionally 20 lbs. Pushing/pulling average weight frequently 10 lbs. Maximum weight occasionally 20 lbs.  

WORKING CONDITIONS: 

• Working with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise. 

• Must adhere to the Hotel’s safety standards and procedures.  

• Exposed to computer printer noise, and telephone noise. 

• Visually exposed to CRT. 

QUALIFICATIONS:  

• Minimum 4 years hospitality/management experience preferred.  

• Negotiation skills.  

MINIMUM QUALIFICATIONS:

• Associate's or bachelor's degree in hospitality management or business or 3 years of experience in hospitality industry, including at least 1 year in a supervisory role.
• Minimum 4 years hospitality/management experience preferred.
• Previous managerial experience in hiring, training, supervising and scheduling employees a plus.
• Must pass criminal background check.
• Valid driver license with DMV Record acceptable to be insured driver on employer's insurance policy
• COVID-19 Vaccination is required as a condition of employment, subject to accommodations.

SUCCESS FACTORS:

• Ability to interpret financial and operational data into operational plan.
• Ability to communicate effectively with the public and other team members.
• Ability to manage according to employment laws in jurisdiction.
• Time management skills.
• Negotiation skills.
• Maintain and exceed hotels standard of quality.
• Maintain labor costs; revenues to meet or exceed budget.
• Safety incidents at or below industry average.
• Ensure prompt and courteous service to guests to ensure all guests experiences are distinctively supreme.
• Follow all safety procedures.
• Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.

At Mereté, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all associates feel welcomed and supported. We value and develop people from all backgrounds and, experiences, leading us to better serve our guests, associates, and community.

Mereté is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.