Summary:
The Client Revenue Specialist collaborates with the A/R and Billing teams to resolve delinquent accounts, including resolving payment discrepancies. The position also works closely with billing attorneys to successfully collect delinquent receivables.
Essential Job Functions:
- Complete assigned tasks in the prescribed time to ensure that the Firm’s receivables are collected in a timely manner.
- Work with billing attorneys and, when appropriate, clients to answer questions that ultimately eliminate collection obstacles.
- Consistently and accurately record all collection efforts in the collections database.
- Complete other duties as assigned by the Controller.
Necessary Knowledge, Skills and Abilities:
- Experience with Aderant software preferred. Bill blast experience a plus
- Excellent knowledge of Excel and Word
- Highly motivated, attention to detail.
- Adept and appropriate communication skills with colleagues, attorneys, clients, and Firm management
- Dependable team player with the ability to work independently within the scope of responsibilities.
- Excellent organizational skills.
- Ability to multitask and meet deadlines.
- Positive, professional attitude
Educational and Experience Requirements:
- Associate’s Degree required
- 3 + years’ experience as an A/R or collections professional, preferably in the legal industry
Work Environment and Physical Demands:
- In office position
- Ability to work extended hours when necessary.
- Normal office environment.
