Physician Affiliate Group of New York (PAGNY) is adding an Associate Director of Adult Outpatient to the Outpatient Unit at NYC Health + Hospitals/Kings County. The Behavioral Health Center offers a comprehensive suite of services for mental health including First Episode Psychosis program, medical services, opioid treatment, substance use disorders services, a specialized unit for people with Intellectually Disability, an inpatient Extended care unit focusing on the needs of our homeless patients and prevent recidivism, ketamine assisted therapy, and inpatient and outpatient services for adults and children. Our skilled team—including adult and child and adolescent psychiatrists, psychologists, internists, nurses, social workers, creative arts therapists, peer counselors and addiction counselors delivers compassionate care in a secure environment, respecting each patient's dignity and partnering with them on their recovery journey. We also provide educational resources for patients and caregivers to enhance their understanding of mental health and addiction issues and available treatments.
Our services range from psychopharmacology and various forms of psychotherapy (individual, group, and family) to specialized programs like outpatient withdrawal management, medication maintenance (including Methadone and Buprenorphine), overdose prevention, and support for personal development goals such as employment and education. Each patient receives a personalized assessment and treatment plan tailored to their specific needs, ensuring a holistic approach to recovery and health management.
The hospital maintains a strong academic affiliation with SUNY Downstate Health Sciences University to maintain its high healthcare delivery standards and to provide its staff with teaching and research opportunities and the chance to work with medical students, residents and fellows very closely.
The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.
NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay.
SUMMARY OF DUTIES AND RESPONSIBILITIES:
- Oversee Outpatient Programs (AOPD or Transitional or Child or Collaborative services) functioning including, but not limited to:
- Policies and procedures regulating delivery of patient care on the service
- Coordination of care between disciplines and functioning of interdisciplinary treatment teams.
- Supervision and coordination of the relevant outpatient department
- Establishing, monitoring and maintaining professional standards of work in collaboration with other disciplines coordination of professional staff schedules to ensure adequate coverage at all times.
- Monitoring workload and work assignments and effecting staff and program changes to ensure highest quality of patient care.
- Liaises with other departments like the CPEP, inpatient services, other community clinics and agencies, primary care and substance use clinics to ensure comprehensive and quality patient care.
Quality assurance, performance improvement and regulatory affairs:
- Maintains up-to-date knowledge of standards for certification by regulatory agencies.
- Coordinate clinical care between clinical services
- Participates in relevant PI & QA activities and initiatives, both locally and in collaboration with hospital wide quality endeavors.
- Maintains awareness of performance improvement indicator and leads interventions and initiatives to meet goals for the service.
- Prepares annual report for the service.
- In collaboration with risk management reviews major incidents on the service and leads and monitors relevant corrective action when needed.
- Works with all staff to ensure timely and adequate medical record keeping and monitors the quality of documentation.
- Provides clinical consultation and supervision as needed to all relevant outpatient staff members.
- Conducts and coordinates tier reviews as per policy
- Maintains focus on key strategic priorities including patient experience, access to care, increased market share, and improving financial stability
- Supervise residents and coordinate with residency Program Director
Education and supervision:
- Maintain an updated and comprehensive set of psychiatric practice guidelines including administration of medication in accordance with generally accepted professional standards that address the indication, contradictions screening and monitoring procedures, dose requirements and expected outcomes.
- Ensure and monitor that the pharmacological components of treatment plan reflect the exercise of professional judgement for the medication treatment including diagnosis, target symptoms, risk and benefits of particular medication, and consideration of alternate treatments.
- Ensure that the rationale for each patient’s course of treatment is documented by the physician
- Include all above in standards of work expected of Attending and Nurse Practitioner and monitor and reinforce said standards of work;
- Teach and supervise psychiatry trainees and medical students
