Simulated Patient

Physician Affiliate Group of New York (PAGNY) has an opportunity for a Simulated Patient at NYC Health + Hospitals/Jacobi and North Central Bronx. The Hospitals are part of NYC Health + Hospitals. Jacobi is a 457-bed, Level I Trauma Center and NCB has 213 licensed beds. The hospital maintains a strong academic affiliation with Albert Einstein Medical College to maintain its high healthcare delivery standards.   

The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.  

NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay. 

Human Simulation plays a crucial role in the education and training of healthcare professionals by simulating real patient interactions in a psychological safe learning environment. The terms standardized patient and simulated patient (SP) are often used interchangeably and refer to a person trained to portray a patient (or patients family member, or healthcare provider) in realist and repeatable ways.

As a human simulation educator, a simulated patient is coached to accurately and consistently recreate the personality, medical history, health conditions, psychosocial history, and emotional response patterns of a patient in a pa1ticular point of care. Under direction, with latitude for initiative and judgement, a simulated patient educator performs specific health conditions, histories, and personalities in a consistent, standardized, and sometimes adaptive manner to provide learners with a realistic clinical experience.

Simulated patients are part of the simulation education team, focused on fulfilling the learning objectives of simulation activities in services of our team of interprofessional healthcare providers. SPs will be trained on a variety of educational projects to depict prewritten patient roles (or family members/care providers), portray various case scenarios for learners, and provide evaluation and feedback to learners on their interactions.

Ultimately, SPs provide opportunities for learners to develop, practice, and enhance therapeutic communication, interviewing, examination, and non-invasive technical skills (i.e. vital signs) through experiential education of various medical scenarios across the healthcare system.

• Learn, understand and memorize assigned patient cases, including medical history, social history, presenting symptoms, and specific emotional and psychological characteristics
• Collaborate with simulation faculty to clarify expectations and ensure accurate portrayal of simulation scenarios.
• Present all required history according to scripting, such as past medical history, psychiatric history, current case history, family history, sexual history, social history, and other details
• Portray diverse patient backgrounds, experiences, and cultural identities authentically and without bias
• Foster an inclusive learning environment by modeling respect and understanding towards different cultural identities and healthcare practices
• Engage learners in realistic clinical encounters, accurately representing assigned cases
• Maintain professionalism and confidentiality throughout all interactions
• Adhere to the guidelines and objectives outlined for each simulation session
• Provide constructive and specific feedback regarding learner performance, communication skills, and clinical reasoning directly to learners
• Complete evaluation forms to assist faculty in assessing learner experiences and areas of improvement
• Collaborate with faculty and simulation staff to design, refine, enhance case descriptions, scripting, and scenario design based on educational goals and best practices
• Participate in training sessions and workshops to stay updated on human simulation methodologies and educational strategies
• Attend scheduled meetings, role training sessions, and debriefings as assigned and required
• Maintain accurate records of simulation encounters and feedback
• Accepts and integrates ongoing feedback from supervisor, simulation faculty, and peers to improve role performance
• Supports course and program delivery by staging and re-staging the simulation classroom, greeting learners, offering instruction, facilitating group discussions, organizing data, and other administrative support tasks as assigned
• When scheduled for a simulation session, hours may vary depending on the simulation schedules, with full day simulations running for approximately 9-10 hours
• SPs may work in a variety of settings across all Health + Hospitals facilities, including clinical simulation rooms, classrooms, clinical environments (as secret shoppers), and online environments.

• High school diploma required; higher education preferred 
• Expert by experience preferred but not required.
• Previous experience as a standardized patient, role playing, acting, teaching, behavioral sciences or in a healthcare setting is beneficial but not required.
• Reliable and punctual 
• Strong attention to detail and ability to remember specific case details and learner performance. 
• Excellent communication (verbal and nonverbal) and interpersonal skills.
• Ability to work with others in a collaborative regard. 
• Ability to take direction and feedback constructively. 
• Commitment to the education of healthcare professionals and cultural competence. 
• Professionalism in interactions.
• Ability to keep information confidential. 
• Willingness to learn.
• Ability to easily adapt.
• Empathic and supportive demeanor.
• Self-management of personal biases with the ability to engage with culturally diverse learners and subject matters with cultural sensitivity, humility and free from bias comfortable with non-invasive physical examination and willingness to participate in clinical assessment in a controlled educational environment. 
• Flexible hours and schedule. 
• Hourly rate: $30/hr.    

Physician Affiliate Group of New York (PAGNY), a tax-exempt organization affiliated with NYC Health + Hospitals, is one of the largest physician groups in New York State and directly employs nearly 4,000 physicians and allied health professionals who serve seven of New York City’s public hospitals, numerous public health community-based practices, and the city’s Correctional Health Service. 

Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view PAGNY’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

The annual base salary listed complies with the New York City law on Salary Transparency in Job Advertisements. The annual base salary listed is for full-time employment and does not include bonuses/incentive compensation or benefits. Actual total compensation depends on many factors, including experience, specialties, historical productivity, and historical collections. Actual total compensation may differ.