JOB PERFORMANCE:
Demonstrates initiative and skills in planning and organizing work
- Demonstrates a desire to set and meet objectives and to find increasingly efficient ways to perform tasks.
- Completes work, care and documentation with accuracy within agency time frames.
- Requires minimal supervision and is self-directed.
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MISSION/ AGENCY STANDARDS:
Demonstrates organizational awareness and commitment
- Understands and appropriately applies the chain of command in relation to job position and supervision.
- Knows and understands the agency mission in relation to own job position.
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Observes confidentiality policy at all times
- Protects and honors customer and coworker confidentiality.
- Respects customers’ and coworkers’ right to privacy.
Observes attendance and attire polices
- Meets attendance and punctuality expectations.
- Demonstrates cooperation with requests to meet agency needs.
- Consistently adheres to agency dress code.
Complies with all other related policies, procedures and requests
- Recommends and/ or supports changes to policies and procedures.
- Demonstrates knowledge of policies and procedures applicable to own job positon.
- Adheres to policies and procedures. Honors requests of management for interim rules.
Conserves agency resources
- Maintains agency property, supplies and equipment in a manner that demonstrates ownership and accountability.
- Maintains the work area to reduce the likelihood for safety hazards and to enhance its general appearance.
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COMMUNICATION SKILLS:
Demonstrates interpersonal understanding and utilizes effective communication skills
- Considers effects of words and actions on others.
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- Utilizes listening skills that indicate understanding and promote accurate interpretation of others’ concerns, motivations and feelings.
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- Recognizes the influence of beliefs and cultures on behaviors and accepts strengths and limitations in others.
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- Works toward resolution of interpersonal conflicts as they arise.
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- Recognizes when others are in need of information, assistance or direction and consistently offers and provides help.
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- Attends and participates positively in meetings.
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- Regularly reads and appropriately applies information to practice.
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- Uses words that express respect, patience and understanding in interactions with others.
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- Acknowledges other verbally and nonverbal (eye contact, expression, tone of voice) promptly and courteously.
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- Follows appropriate phone etiquette.
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Exhibits behaviors of cooperation
- Develops cooperation and collaborative work efforts that in general benefits all involved parties.
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- Demonstrates the initiative to meet the needs of the agency by assisting coworkers when load permits.
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PERSONAL/ PROFESSIONAL DEVELOPMENT:
Continuing education and personal/ professional development responsibilities
- Maintains personal health status requirement in relation to job position
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- Maintains professional licensure/ certification (if applicable).
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- Maintains current personnel file information and provides information to agency in timely manner.
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- Sets own development challenges and volunteers to learn.
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- Assists with orientation of new personnel.
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- Adheres to agency infection control and safety polices, including education, reporting, and practice implementation specific to job position.
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- Attends agency provided in-service programs to fulfill requirements of position and agency polices.
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Exhibits adaptability, flexibility, self-control and maturity in work and behavior
- Maintains stable performance and emotions when faced with opposition, pressure and/ or stressful conditions.
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- Develops work relationships that honor and respect others’ strengths and abilities.
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SERVICE EXCELLENCE:
Service Excellence 50% of yearly evaluation
- Shows courtesy, compassion and respect.
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- Communicates with all individuals appropriately, while maintaining confidentiality.
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- Contributes to teamwork, and harmonious working relationships.
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- Supports and demonstrates continuous improvement of quality and service.
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- Shares ideas and suggestions.
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- Participates in projects.
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- Participates in problem solving.
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- Reports problems, unusual events appropriately.
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- Demonstrates behavior that promotes professionalism and self-development.
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- Participates in educational programs/ seminars.
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- Promotes cost consciousness.
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- Displays professional appearance.
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- Promotes professional environment, including emphasis on cleanliness and safety.
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PROBLEM SOLVING:
Exhibit critical thinking abilities and applies them for continuous improvement of services and the agency
- Uses own knowledge and experience base and other resources as necessary to make logical decisions and solve problems.
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- Continuously analyze work process and makes suggestions for improvement.
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QUALIFICATIONS:
- Master’s Degree in Speech Pathology (or equivalent) from a University program accredited by the American Speech-Language-Hearing-Association.
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- Current licensed by the state of Texas to practice as a Speech-Language-Pathologist.
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- Has been granted a Certificate of Clinical Competence in Speech-Language Pathology by the American Speech Language Hearing Association.
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- One (1) year experience in Speech Language Pathology in a home health setting perffered.
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DEGRESS OF TRAVEL:
Must have a car with current insurance coverage and a state driver’s license.
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DEGRESS OF DISRUPTION TO ROUTINE, OVERTIME:
Must be able to adapt to client status and needs as directed. Schedule changes daily due to client condition and needs, new clients, etc.
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SAFETY HAZARDS IN JOB:
Possible infections from clients, auto accident, unsafe neighborhoods.