JOB PERFORMANCE:
Demonstrates initiative and skills in planning and organizing work
- Demonstrates a desire to set and meet objectives and to find increasingly efficient ways to perform tasks.
- Completes work, care and documentation with accuracy within agency time frames.
- Requires minimal supervision and is self-directed.
MISSION/ AGENCY STANDARDS:
Demonstrates organizational awareness and commitment
- Understands and appropriately applies the chain of command in relation to job position and supervision.
- Knows and understands the agency mission in relation to own job position.
Observes confidentiality policy at all times
- Protects and honors customer and coworker confidentiality.
- Respects customers’ and coworkers’ right to privacy.
Observes attendance and attire polices
- Meets attendance and punctuality expectations.
- Demonstrates cooperation with requests to meet agency needs.
- Consistently adheres to agency dress code.
Complies with all other related policies, procedures and requests
- Recommends and/ or supports changes to policies and procedures.
- Demonstrates knowledge of policies and procedures applicable to own job positon.
- Adheres to policies and procedures. Honors requests of management for interim rules.
Conserves agency resources
- Maintains agency property, supplies and equipment in a manner that demonstrates ownership and accountability.
- Maintains the work area to reduce the likelihood for safety hazards and to enhance its general appearance.
COMMUNICATION SKILLS:
Demonstrates interpersonal understanding and utilizes effective communication skills
- Considers effects of words and actions on others.
- Utilizes listening skills that indicate understanding and promote accurate interpretation of others’ concerns, motivations and feelings.
- Recognizes the influence of beliefs and cultures on behaviors and accepts strengths and limitations in others.
- Works toward resolution of interpersonal conflicts as they arise.
- Recognizes when others are in need of information, assistance or direction and consistently offers and provides help.
- Attends and participates positively in meetings.
- Regularly reads and appropriately applies information to practice.
- Uses words that express respect, patience and understanding in interactions with others.
- Acknowledges other verbally and nonverbal (eye contact, expression, tone of voice) promptly and courteously.
- Follows appropriate phone etiquette.
Exhibits behaviors of cooperation
- Develops cooperation and collaborative work efforts that in general benefits all involved parties.
- Demonstrates the initiative to meet the needs of the agency by assisting coworkers when load permits.
PERSONAL/ PROFESSIONAL DEVELOPMENT:
Continuing education and personal/ professional development responsibilities
- Maintains personal health status requirement in relation to job position
- Maintains professional licensure/ certification (if applicable).
- Maintains current personnel file information and provides information to agency in timely manner.
- Sets own development challenges and volunteers to learn.
- Assists with orientation of new personnel.
- Adheres to agency infection control and safety polices, including education, reporting, and practice implementation specific to job position.
- Attends agency provided in-service programs to fulfill requirements of position and agency polices.
Exhibits adaptability, flexibility, self-control and maturity in work and behavior
- Maintains stable performance and emotions when faced with opposition, pressure and/ or stressful conditions.
- Develops work relationships that honor and respect others’ strengths and abilities.
SERVICE EXCELLENCE:
Service Excellence 50% of yearly evaluation
- Shows courtesy, compassion and respect.
- Communicates with all individuals appropriately, while maintaining confidentiality.
- Contributes to teamwork, and harmonious working relationships.
- Supports and demonstrates continuous improvement of quality and service.
- Shares ideas and suggestions.
- Participates in projects.
- Participates in problem solving.
- Reports problems, unusual events appropriately.
- Demonstrates behavior that promotes professionalism and self-development.
- Participates in educational programs/ seminars.
- Promotes cost consciousness.
- Displays professional appearance.
- Promotes professional environment, including emphasis on cleanliness and safety.
PROBLEM SOLVING:
Exhibit critical thinking abilities and applies them for continuous improvement of services and the agency
- Uses own knowledge and experience base and other resources as necessary to make logical decisions and solve problems.
- Continuously analyze work process and makes suggestions for improvement.
QUALIFICATIONS:
- Graduate of a two year college level curriculum in Physical Therapy Association accredited/ approved by the American Physical Therapy Association.
- Current licensed by the state of Texas to practice as a Physical Therapist Assistant.
- Two year experience in home health setting preferred.
DEGRESS OF TRAVEL:
Must have a car with current insurance coverage and a State driver’s license.
DEGRESS OF DISRUPTION TO ROUTINE, OVERTIME:
Must be able to adapt to client status and needs as directed. Schedule changes daily due to client condition and needs, new clients, etc.
SAFETY HAZARDS IN JOB:
Possible infections from clients, auto accident, unsafe neighborhoods.