Work Incentive Benefits Specialist

Job Purpose:
Work Incentive Benefits Specialist I assist people with disabilities make informed choices about how work will impact their benefits. They analyze a person’s services and benefits and explains to them how work will change their cash payments, medical coverage, and continued eligibility for entitlements.
Reporting Relationships
This position reports to the Director of Employment Services. This position has no direct reports.

Essential Job Functions:
1. Serves as primary benefits counselor to DVR consumers identifying benefits, entitlements, and subsidies including Social Security Disability Insurance benefits, Supplemental Security Income, Medicare, Food share, as well as energy and housing assistance.
2. Partners with consumers to identify and resolve complex or sensitive issues by providing counseling services to help the individual understand complex benefit programs and make informed choices about the impact of work on their benefits across all employment programs.
3. Carefully thinks through complicated assignments or situations demonstrated logical thought and attention to detail
4. Ability to draft a comprehensive report to include all obtained information, calculations, and multiple scenarios to allow for consumer choice and future planning.
5. Presents findings and reviews report at staffing with the DVR counselor, consumer and any support persons involved.
6. Maintains accurate records of consumer served and the outcome of participation through coordinated documentation completion in the My Avatar data base. Assures all documentation follows technical specifications to assure payment for services rendered.
7. Responsible for administrative functions including assuring there is an active and accurate purchase order in place, billing on completed services, maintaining referral tracking guide, direct interactions with funder and completion of productivity reports.
8. Maintains statistical information on goal achievement for outcome reporting.
9. Attends all mandatory meetings both internal and external as assigned.
10. Practice and promote safety in the workplace; reports all accidents according to Agency procedures.
11. Valid driver’s license and insurance in compliance with agency limits.
12. Must be able to drive up to 30% of your shift weekly

Required Technical Skills, Experience, Education, and Credentials:
1. Bachelor’s degree preferred or Certified Benefits Specialist or 3 years of benefits analysis and counseling service provision to the Division of Vocational Rehabilitation required

Knowledge – Skills – Abilities
1. Knowledge to use work related equipment and applications such as cell phone and texting, computers, photo copier, Microsoft Office, and Teams.
2. Ability to work with individuals who exhibit behavioral challenges.
3. Strong written and verbal communication skills, able to present information in a group setting.
4. Must be computer literate including proficiency in word, excel, and internet-based programs.
5. Must maintain a valid driver’s license and insurance in compliance with agency limits.
6. Must be able to drive up to 30% of your shift weekly

Work Environment and Physical Requirements
Physical Requirements: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Visual Acuity: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal.

Working Conditions: The worker is subject to both environmental conditions: Activities occur inside and outside.

This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities that may be inherent in this position. The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time.

CFI is an Equal Opportunity/Affirmative Action Employer and promotes a Drug Free Work Environment.