We are looking for an outgoing, friendly and organized individual to join our team!
Flexible Schedule
Summary of Responsibilities: The Medical Receptionist is responsible for managing the front desk of a healthcare facility, ensuring smooth operations and providing excellent patient service. This role involves greeting patients, scheduling appointments, handling patient inquiries, and performing various administrative tasks.
Key Responsibilities:
- Greet patients professionally both in person and on the phone.
- Answer and direct phone calls to appropriate staff members.
- Schedule and confirm patient appointments.
- Verify patient information, including insurance details.
- Assist patients with completing necessary forms and documentation.
- Process patient payments.
- Coordinate with medical staff to optimize patient flow and satisfaction.
- Handle sensitive information with confidentiality and professionalism.
Requirements:
- High School diploma or GED
- Education and/or experience equivalent to 2 years preferred.
- Possess pleasant and friendly demeanor
- Ability to demonstrate empathy and compassion to individuals who are in distress due to physical or behavioral health issues.
- Must be 21 years of age or older.
- Possess knowledge of general filing system.
- Must be computer literate and possess ability to type approximately 35 wpm with 85% accuracy.
- Ability to attend to multiple tasks accurately and with minimal oversight
- Working knowledge/familiarity with electronic medical record preferred but not required
- Must obtain a Fingerprint clearance card and be able to pass a background check.
- Possess valid driver's license, reliable transportation and phone
Qualifications Preferred:
- Bilingual English/Spanish
