Required Skills/Qualifications:
· Understanding: Ability to read, comprehend and carry out instructions according to established procedures.
· Sales: Ability to sell day passes and create membership awareness.
· People Skills: Ability to communicate with guests and create a spa environment at the pool.
· Comprehension: Excellent command of the English language. Multi-lingual is helpful but not required.
· Organizational Skills: Work efficiently, utilize multi-tasking and task prioritization skills.
· Service: Level of service consistent and uniform in accordance with established standards per SOPs.
· Hygiene and Sanitation: adherence to uniform, grooming and personal hygiene standards and expectations per SOPs. Ongoing cleaning and maintenance of workstation according to established procedure.
· Punctuality: Adherence to posted schedule and arrival time. Attendance at mandatory meetings when scheduled.
· Responsibility: Personal comportment in line with Standard, Miami policies, standards and expectations. While on the floor identify and report real or potential problem situations to Management immediately.
Physical Requirements:
· Must be able to work standing for a minimum period of 8 hours per day.
· Periodical bending, kneeling and stretching is required.
· Pull, push, move, carry and lift at least 50 pounds of force is required.
· Must be able to seize, grasp, turn and hold objects with hands.