GENERAL PURPOSE:

Under the general supervision of the Chief Operations Officer, the Healthcare Administration Fellowship program will collaborate with department heads in various aspects of healthcare operations, such as clinical management, human resources, finance, strategic planning, business development, quality improvement, and compliance. The Fellowship is an immersive program that offers recent graduates or current undergraduates the opportunity to gain valuable experience and skills in healthcare administration. This program will develop future healthcare administrators and leaders who are passionate about improving healthcare delivery, patient outcomes, and organizational effectiveness.  

MAIN RESPONSIBILITIES AND DUTIES:

1. Clinical Operations: Collaborate with Director of Operations and Site Administrators to optimize Clinical Operations, including but not limited to patient scheduling, resource allocation, and workflow management.
2. Quality Improvement: Participate in clinical quality improvement initiatives, analyzing data to identify areas for improvement and implementing Performance Improvement methodologies.
3. Financial Management: Assist in budgeting, financial analysis, and revenue-cycle management, working closely with the Finance and Accounting team members to ensure fiscal responsibility.
4. Marketing: Collaborate with Director of Communication to design marketing plans that align with organizational goals, and assist in digital marketing campaigns, including social media and website content.
5. Regulatory Compliance: Gain an understanding of healthcare regulations and compliance requirements, ensuring the organization’s adherence to state, federal, and health plan regulations.
6. Strategic Planning and Business Development: Contribute to strategic planning efforts, assisting in the development of long-term goals and initiatives for the organization.
7. Human Resources: Collaborate on HR projects, such as policy revisions, diversity and inclusion initiatives, and HR system implementations.
8. Project Management: Lead or assist in various Operation projects, managing timelines, resources, and stakeholders to achieve project objectives.
9. Performs other duties as assigned by supervisor.

QUALITIES & CHARACTERISTICS:

1. Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors, and vendors.
2. Maintains the highest professional ethics and is honest in dealing with people.
3. Maintains and protects operations by keeping confidentiality of the corporation’s sensitive issues.
4. Strive to learn more and is receptive to learning different ways of doing things.
5. Displays enthusiasm toward the work and the mission of Ampla Health.
6. Able to manage and prioritize multiple projects and meet deadlines.

PROFESSIONAL/TECHNICAL KNOWLEDGE, SKILLS & ABILITIES:

1. Bachelor’s or master’s degree in healthcare administration, Business Administration, Public Health in Health Care Management.
2. Strong analytical, organizational, and communication skills.
3. Excellent oral and written communication skills.
4. Passion for healthcare and a desire to make a positive impact on patient care.
5. Ability to work independently and collaboratively in a fast-paced healthcare environment.
6. Proficiency in Microsoft Office Suit (Word, Excel, PowerPoint, and Outlook).
7. Experience in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
8. Ability to maintain good working relationships with management and staff.

COMMUNICATIONS SKILLS:

1. Must have neat and legible handwriting.
2. Must be able to interact with patients and staff courteously and calmly.
3. Ability to communicate well with the public.
4. Ability to function as a Team Player.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS:

Works well with co-workers, vendors, and patients in a generally comfortable environment office. Employees must possess the following physical requirements:

1. Must be able to lift up to 20 lbs.
2. Must be able to hear staff on the phone and those who are served in-person and speak clearly in order to communicate information to clients, vendors, agencies, and staff.
3. Must have vision, which is adequate to read memos, a computer screen, registration forms and other documents.
4. Must have high manual dexterity.
5. Must be able to reach above the shoulder level to work, must be able to bend, squat, sit, stand, stoop, crouch, reach, kneel, twist, and turn.

GENERAL PURPOSE:

Under the general supervision of the Chief Operations Officer, the Healthcare Administration Fellowship program will collaborate with department heads in various aspects of healthcare operations, such as clinical management, human resources, finance, strategic planning, business development, quality improvement, and compliance. The Fellowship is an immersive program that offers recent graduates or current undergraduates the opportunity to gain valuable experience and skills in healthcare administration. This program will develop future healthcare administrators and leaders who are passionate about improving healthcare delivery, patient outcomes, and organizational effectiveness.  

MAIN RESPONSIBILITIES AND DUTIES:

1. Clinical Operations: Collaborate with Director of Operations and Site Administrators to optimize Clinical Operations, including but not limited to patient scheduling, resource allocation, and workflow management.
2. Quality Improvement: Participate in clinical quality improvement initiatives, analyzing data to identify areas for improvement and implementing Performance Improvement methodologies.
3. Financial Management: Assist in budgeting, financial analysis, and revenue-cycle management, working closely with the Finance and Accounting team members to ensure fiscal responsibility.
4. Marketing: Collaborate with Director of Communication to design marketing plans that align with organizational goals, and assist in digital marketing campaigns, including social media and website content.
5. Regulatory Compliance: Gain an understanding of healthcare regulations and compliance requirements, ensuring the organization’s adherence to state, federal, and health plan regulations.
6. Strategic Planning and Business Development: Contribute to strategic planning efforts, assisting in the development of long-term goals and initiatives for the organization.
7. Human Resources: Collaborate on HR projects, such as policy revisions, diversity and inclusion initiatives, and HR system implementations.
8. Project Management: Lead or assist in various Operation projects, managing timelines, resources, and stakeholders to achieve project objectives.
9. Performs other duties as assigned by supervisor.

QUALITIES & CHARACTERISTICS:

1. Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors, and vendors.
2. Maintains the highest professional ethics and is honest in dealing with people.
3. Maintains and protects operations by keeping confidentiality of the corporation’s sensitive issues.
4. Strive to learn more and is receptive to learning different ways of doing things.
5. Displays enthusiasm toward the work and the mission of Ampla Health.
6. Able to manage and prioritize multiple projects and meet deadlines.

PROFESSIONAL/TECHNICAL KNOWLEDGE, SKILLS & ABILITIES:

1. Bachelor’s or master’s degree in healthcare administration, Business Administration, Public Health in Health Care Management.
2. Strong analytical, organizational, and communication skills.
3. Excellent oral and written communication skills.
4. Passion for healthcare and a desire to make a positive impact on patient care.
5. Ability to work independently and collaboratively in a fast-paced healthcare environment.
6. Proficiency in Microsoft Office Suit (Word, Excel, PowerPoint, and Outlook).
7. Experience in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
8. Ability to maintain good working relationships with management and staff.

COMMUNICATIONS SKILLS:

1. Must have neat and legible handwriting.
2. Must be able to interact with patients and staff courteously and calmly.
3. Ability to communicate well with the public.
4. Ability to function as a Team Player.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS:

Works well with co-workers, vendors, and patients in a generally comfortable environment office. Employees must possess the following physical requirements:

1. Must be able to lift up to 20 lbs.
2. Must be able to hear staff on the phone and those who are served in-person and speak clearly in order to communicate information to clients, vendors, agencies, and staff.
3. Must have vision, which is adequate to read memos, a computer screen, registration forms and other documents.
4. Must have high manual dexterity.
5. Must be able to reach above the shoulder level to work, must be able to bend, squat, sit, stand, stoop, crouch, reach, kneel, twist, and turn.