GENERAL PURPOSE:

IT Trainer is responsible for providing supports for computer systems and operations for the entire corporation.

MAIN RESPONSIBILITIES & DUTIES:

1. Train new staff on new technologies and the Electronic Medical Records system.
2. Evaluates effectiveness of training and staff development programs
3. Collects and records data accurately on training received by staff
4. Maintains open communication with supervisor and all staff
5. Maintains confidentiality of all patients/personnel records
6. Design training curriculum to continually improve staff understanding and knowledge of newly introduced updates, workflows, and content.
7. Maintain documentation to ensure all staff is appropriately and fully trained.
8. Other Duties assigned by supervisor

QUALITIES & CHARACTERISTICS:

1. Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors and vendors
2. Maintains the highest professional ethics and is honest in dealing with people; is a model for all employees through his/her actions
3. strives to learn more and is receptive to learning different ways of doing things
4. Displays enthusiasm toward the work and the missions of Ampla Health

PROFESSIONAL KNOWLEDGE, SKILLS & ABLITIES:

1. AA degree in Information Technology or at least 1-year prior teaching/tutoring/coaching experience desired
2. Excellent knowledge of Microsoft computer
3. Exceptional time management skills
4. Exceptional written and verbal communication skills
5. Organized and detail oriented
6. Work as a team member to meet goals and objectives
7. Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols

COMMUNICATIONS SKILLS:

1. Must have neat and legible handwriting
2. Must be able to interact with patients courteously and calmly
3. Ability to communicate well with the public
4. Excellent Customer Service skills required
5. Understanding of HIPAA in a healthcare environment

WORKING CONDITIONS & PHYSICAL REQUIREMENTS:

Works well with employees and vendors in a generally comfortable environment office. Employees must possess the following physical requirements:

1. May require prolonged sitting or standing
2. Vision sufficient to read handwritten, typed and computer printed documents throughout the day
3. Speech and hearing sufficient to receive and communicate detailed information clearly by phone and in person
4. Must have a high level of manual dexterity
5. Physically able to sit, walk or otherwise stand for long periods of time, frequent bending, stooping, and stretching. Repetitive hand, arm and shoulder movements.
6. Able of lift up to 40 pounds and pushing up to 100 pounds (on wheels)

GENERAL PURPOSE:

IT Trainer is responsible for providing supports for computer systems and operations for the entire corporation.

MAIN RESPONSIBILITIES & DUTIES:

1. Train new staff on new technologies and the Electronic Medical Records system.
2. Evaluates effectiveness of training and staff development programs
3. Collects and records data accurately on training received by staff
4. Maintains open communication with supervisor and all staff
5. Maintains confidentiality of all patients/personnel records
6. Design training curriculum to continually improve staff understanding and knowledge of newly introduced updates, workflows, and content.
7. Maintain documentation to ensure all staff is appropriately and fully trained.
8. Other Duties assigned by supervisor

QUALITIES & CHARACTERISTICS:

1. Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors and vendors
2. Maintains the highest professional ethics and is honest in dealing with people; is a model for all employees through his/her actions
3. strives to learn more and is receptive to learning different ways of doing things
4. Displays enthusiasm toward the work and the missions of Ampla Health

PROFESSIONAL KNOWLEDGE, SKILLS & ABLITIES:

1. AA degree in Information Technology or at least 1-year prior teaching/tutoring/coaching experience desired
2. Excellent knowledge of Microsoft computer
3. Exceptional time management skills
4. Exceptional written and verbal communication skills
5. Organized and detail oriented
6. Work as a team member to meet goals and objectives
7. Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols

COMMUNICATIONS SKILLS:

1. Must have neat and legible handwriting
2. Must be able to interact with patients courteously and calmly
3. Ability to communicate well with the public
4. Excellent Customer Service skills required
5. Understanding of HIPAA in a healthcare environment

WORKING CONDITIONS & PHYSICAL REQUIREMENTS:

Works well with employees and vendors in a generally comfortable environment office. Employees must possess the following physical requirements:

1. May require prolonged sitting or standing
2. Vision sufficient to read handwritten, typed and computer printed documents throughout the day
3. Speech and hearing sufficient to receive and communicate detailed information clearly by phone and in person
4. Must have a high level of manual dexterity
5. Physically able to sit, walk or otherwise stand for long periods of time, frequent bending, stooping, and stretching. Repetitive hand, arm and shoulder movements.
6. Able of lift up to 40 pounds and pushing up to 100 pounds (on wheels)