Library Assistant

POSTED SEPTEMBER 9, 2024 ~ APPLICATIONS MUST BE RECEIVED BY 11:59 P.M. ON SEPTEMBER 23, 2024

GENERAL DESCRIPTION:

Under the direct supervision of a Librarian, Incumbent provides customer service and assistance to library patrons.

ESSENTIAL DUTIES:

1. Checks library materials in and out and inspects for damage.
2. Registers and issues library cards.
3. Answers telephone, routes calls as appropriate, answers routine queries and refers patrons in need of professional assistance to librarians.
4. Collects, records and reports fines and other funds received.
5. Performs administrative support tasks, such as maintaining statistics and supplies inventory.

OTHER JOB DUTIES:

1. Assists with special projects/programs as requested.
2. Performs other duties as required.

CONFIDENTIALITY:

• Maintains confidentiality of records and information as appropriate

CONDUCT:

• Observes safe work practices
• Represents the Town in a professional and courteous manner at all times

DEPENDABILITY:

• Regularly attends and is punctual for work
• Works days/evenings/weekends as needed

Note:    The above description is illustrative of tasks and responsibilities.  It is not meant to be all inclusive of every task and responsibility. Incumbent must be able to perform essential duties with or without reasonable accommodation.

QUALIFICATIONS PROFILE:

• Knowledge of the principles of grammar, filing, alphabetizing, and numbering systems
• Knowledge of Microsoft Word, Excel, and the Internet
• Ability to provide customer service by interacting positively with public and coworkers

PHYSICAL/MENTAL REQUIREMENTS:

• Ability to learn and follow library policies and procedures
• Ability to count change and handle money
• Ability to sit for prolonged periods; some walking, standing, stooping, and carrying of light items such as papers, books or small parts, requiring the ability to push/pull/lift objects of up to twenty-five (25) pounds
• Ability to perform manipulative skills which require hand-eye coordination such as keyboard skills
• Ability to see objects closely as in reading and typing a document
• Ability to hear normal sounds with background noise, distinguish voice patterns and communicate with speech as in using a telephone or communicating with others
• Ability to attend to detail and concentrate for forty-five (45) minutes or more with frequent interruptions, remember multiple assignments given over long periods of time, and understand the theories behind several related concepts

MINIMUM TRAINING AND EXPERIENCE:

• High school diploma or equivalent
• Computer experience (2 years) in a personal, professional or educational setting with focus on Windows/Office applications and internet use
• Previous library and/or customer service experience preferred

LICENSE OR CERTIFICATION:

• None