It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.
Position Overview
Being the Shop Manager it is your duty to drive your shop’s success, hitting labor and sales targets as set by the Regional Shop Manager and Regional Operator. You will provide leadership for the crew through being the example and providing training as needed. Following set building, health, and Dutch culture standards; remaining compliant in all areas at all times. Creating a platform for finding, defining, and attaining each individual’s compelling future goals.
Schedule:
- This role requires that you have availability to work a minimum of 37 hours per week
- Available to work a flexible, ever-changing schedule that may include early mornings, evenings, and weekends.
Key Result Areas (KRA)
Ensure that the shop has the right people doing the right things in the right way to deliver a fun-loving mind-blowing experience for every customer:
- Oversee and be responsible for all the employees at your shop: onboarding, hiring, training, coaching and corrective action, terminations etc.
- Ensure the shop is prepared to serve customers each day and that it meets all QA standards
- Maintain good business practices as outlined by management (ex: labor targets, cost of goods, customer experience scores, etc)
- Responsible for ensuring appropriate staffing and creating and posting the shop schedules
Lead, inspire, and develop each member of the crew to achieve our mission:
- Primary responsibility is to model and meet all expectations of all positions under your supervision
- Attend and/or host shop leadership meetings and monthly shop meetings as determined by your leadership
Teach and prepare the crew to achieve company-wide goals and initiatives:
- Communicate and prepare the crew for all upcoming specials, promotions, standard changes, etc.
- Communicate with your Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems deserving attention (ex: maintenance needs)
- Be a good teammate and role model
- Know your resources and adhere to all company policies and procedures as laid out in the Employee Handbook
- Other duties as assigned
Employee Benefits & Perks
- Free Dutch Bros swag
- Free coffee per Employee Drink Policy
- 401(k) eligibility after 1 year of employment
- Medical, dental, and vision insurance
- Sick time, as applicable by state law
- Paid time off
- Cell Phone Stipend ($25 per pay period)
*More details on all benefits provided after onboarding
Physical Requirements
- Constant standing/walking, up to 10 hours at a time
- Occasional stooping, kneeling, or crawling
- Occasional pushing, pulling, lifting, or carrying up to 65 lbs
- Possible exposure to extreme heat and/or cold temperatures
- Occasional ascending or descending on ladders and ramps
- Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine
- Constantly receiving detailed information through oral communication
- Constant clarity of vision at near and/or far distances
- Constant cash handling requiring mental math
- Constant talking, expressing, or exchanging ideas by means of verbal communication
Compensation:
$32.50
If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!
Dutch Bros is committed to Diversity, Equity, and Inclusion in our company and at our window. We are proud of our employees and stand with them in the fullness of their identities, including their race/ethnicity, gender, sexual orientation, ability and age. Dutch Bros is about love, respect and kindness.
Notice For Applicants Residing In California
Dutch Bros, which consists of the affiliated companies Dutch Bros., LLC, DB Franchising USA, LLC, Boersma Bros LLC, and Dutch Mafia, LLC (collectively, the “Company”) is providing you with this Notice At Collection For Applicants Residing In California (“Notice”) to inform you about:
· the categories of Personal Information that the Company collects about applicants who reside in California; and
· the purposes for which the Company uses that Personal Information.
