Senior Quality Manager

Are you looking for an opportunity with plenty of growth potential? Do you enjoy working in an exciting, fast-paced, collaborative environment? Are you interested in working with the world’s most innovative companies to create a more connected world? 

Connecting Continents. Impacting Communities. 

The backbone of the Internet is a series of high-tech subsea fiber optic cables deployed throughout the globe - SubCom has deployed over 50% of them. Our employees ensure data communications networks are engineered, manufactured, deployed to the highest standards, enabling faster and more reliable connectivity to communities worldwide. Every member of the SubCom team plays a role in an end-to-end process that is critical to enterprises, governments, big cities, and rural towns. 

We encourage, expect, and value creativity, thoughtful risk taking, openness to change, and diverse perspectives. Whether you’re a seasoned applicant seeking a new and exciting challenge, or you’re new to the workforce and looking for a flexible, rewarding, and fast-paced position with an innovative and stable organization (since 1953), SubCom has opportunities to advance your career. 

Position Overview 

SubCom is seeking a highly skilled and motivated Senior Quality Manager to join our team. The ideal candidate will be responsible for ensuring the highest standards of quality in our products and processes. This role involves implementing and managing the quality management systems, conducting audits, analyzing data, provide technical solutions to complex problems and driving continual improvement initiatives using Lean tools. The role will support multiple business units across the organization.

Responsibilities 

• Provide senior level leadership to the business units supported by the role.
• Develop, implement, and maintain the Quality Management System (QMS) in accordance with ISO standards. Requires quarterly reporting showing adherence to standards. Report to Senior Leadership trends, risks and opportunities.
• Conduct internal and external audits to ensure compliance with quality standards and regulatory requirements. Follow up on findings and implement corrective actions.
• Support the Reliability team in relation to existing and new technologies, components and materials.
• Monitor and report on key performance indicators (KPIs) related to quality and delivery. Analyze the data and metrics to identify trends, root causes, and areas for improvement.
• Make data driven decisions to facilitate and manage continual improvement teams using Lean tools and methodologies. Manage cross-functional teams to develop and implement corrective and preventive actions.
• Provide training and support to staff on quality standards, procedures, and best practices.
• Support Quality Project Managers to ensure customer requirements and expectations are met or exceeded.
• Interact with business leaders in support of project Quality Plans.
• Stay current with industry trends, regulations, and best practices in quality management.
• Up to 25% travel

Qualifications 

• Master’s or Bachelor’s degree in Engineering, Quality Management, or a related field, Master’s is preferred.
• Three to five years’ experience in a quality management role.
• Detailed knowledge of ISO standards and quality management systems.
• Experience with auditing processes and techniques.
• Proficiency in data analysis and statistical tools.
• Skilled in Lean tools and methodologies (e.g., Six Sigma, 5S, Kaizen).
• Excellent problem-solving and analytical skills (e.g., CAPA).
• Excellent communication and interpersonal skills.
• Capable of leading cross-functional groups comprising of Design, Engineering, Operations and Reliability teams.
• Ability to work independently and as part of a team.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. 

Candidates for positions with SubCom must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire. Visa sponsorship is not available for this position. 

Our selection procedure is based on local, state and federal law.

Please be sure to attach a resume to your application. We are not able to consider applications without a resume. 

BENEFITS 

SubCom offers a comprehensive benefits package, including but not limited to: competitive salaries, medical, dental, vision, life and disability insurance coverages, FSA, HSA, generous vacation, paid sick leave, paid parental leave, paid holidays, tuition reimbursement, adoption assistance, and a 401(k) plan with generous company match. Additionally, some positions may be eligible for shift differential. 

AFFIRMATIVE ACTION/EQUAL EMPLOYER OPPORTUNITY 

SubCom is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation. 

SubCom engineers, manufactures, and installs subsea fiber optic data cables - the unsung heroes of global communication. With an unrelenting focus on quality, reliability, and value, SubCom offers flexible end-to-end building blocks for the high-tech networks that are the backbone of the world's digital infrastructure. Since 1955, SubCom has deployed enough cable to circle the equator more than 21 times.

SUBCOM’S CORE VALUES 

Quality   -   Accountability   -   Teamwork   -   Innovation