The Regional Loss Prevention Manager is responsible for overseeing and managing loss prevention initiatives across multiple locations within a specified region for Mobilelink. This position plays a critical role in protecting company assets, reducing shrinkage, and ensuring a safe working environment for employees. The ideal candidate will have a solid understanding of loss prevention strategies within retail or telecommunications, specifically in wireless technology, and will collaborate closely with cross-functional teams to develop, implement, and enforce policies that mitigate risks.
Key Responsibilities:
Loss Prevention Strategy and Execution:
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- Develop and implement regional loss prevention strategies aligned with company goals and objectives.
- Conduct regular audits and assessments to identify areas of potential loss, including theft, fraud, and operational inefficiencies.
- Analyze shrinkage data and trends to identify risks and provide actionable insights to improve operational performance.
Training and Development:
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- Train store management and staff on loss prevention techniques, internal policies, and security protocols.
- Create training programs focusing on theft prevention, fraud detection, and customer/employee safety.
- Ensure compliance with all company policies and procedures related to loss prevention and security.
Investigations and Incident Management:
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- Lead investigations related to internal and external theft, fraud, and other security violations.
- Collaborate with law enforcement and other external agencies as necessary to resolve investigations.
- Respond to emergency situations such as theft, vandalism, or other threats, ensuring a quick and effective resolution.
Risk Management and Safety:
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- Work closely with store leadership to assess and mitigate risks related to employee and customer safety, physical security, and asset protection.
- Conduct safety audits and recommend improvements to minimize accidents, injuries, or other safety-related incidents.
- Monitor the use of security systems, including CCTV, alarms, and access controls, to ensure optimal performance.
Collaboration and Reporting:
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- Partner with regional and corporate leadership to drive loss prevention initiatives and contribute to broader operational goals.
- Prepare and present regular reports on shrinkage, risk assessments, investigations, and corrective action plans.
- Work cross-functionally with HR, legal, and operations teams to align loss prevention strategies with overall business objectives.
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