Food Server

Starting Rate: $9.00 an hour + tips
ESSENTIAL FUNCTIONS:
1. Welcomes and warmly greets guests.
2. Provides friendly, fast and efficient service.
3. Informs guests of any specials, giving details of how specials are created and cooked. Suggests appetizers and desserts.
4. Does everything to ensure the guests dining experience is excellent
5. Inspect table for proper presentation & completeness.
6. Relay messages to other servers & bus persons as needed.
7. Work with other servers as a team. Be willing to help co-workers as situations arise.
8. When walking by a table that has a dirty dish, clear it whether it is your table or not.
9. Memorize all items & inform guests.
10. Remain in the dining area, visible to guests.
11. Turn in food orders promptly & pick up those orders or any other orders when ready. Do not loiter in kitchen,
12. Perform side work at the start & end of each shift as required by service station assignment.
13. Prepare final bill, present check to guest in a timely manner. Make accurate change to the guest from self-bank.
14. The guest is to be treated with the utmost respect.
15. Never tell the guest No if you cant fill the request, politely state Im sorry, we do not carry that brand, I apologize we are out of _.
16. Ask guests how they enjoyed their dining experience & thank them for dining with us.

JOB PREREQUISITES:
Exceptionally groomed
Punctual
Dependable

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

EDUCATION: High School Diploma or GED.

EXPERIENCE: Must have excellent guest service skills and a minimum of six months experience in a similar capacity.

LICENSES OR CERTIFICATIONS: Obtain/maintain Eastern Shawnee Tribe of Oklahoma gaming license. Obtain/maintain Food Handlers license and liquor license

PHYSICAL REQUIREMENTS: Ability to carry serving trays. Ability to maneuver in the casino, visual acuity to observe and react to handle customer questions and complaints. Must be able to stand and/or walk for 7 1\2 hours per day. Be able to lift up to 50lbs. Must be able to stretch, bend, kneel, twist and reach. Must be able to taste, feel, smell, see and be able to read, write and speak basic English

WORK ENVIRONMENT: We maintain an alcohol/drug-free workplace. Must have the ability to work in a fast paced environment and perform in casino operations containing smoke and second hand smoke with high noise level and bright lights. Must be able and willing to work nights, weekends and holidays as needed.