Gift Shop Clerk

Starting Rate: $13.00 an hour + tips
ESSENTIAL FUNCTIONS:
1. Excellent guest service skills.
2. Process credit and debit card transactions.
3. Provide cashier coverage in the casino gift shop as well as other gift shop duties, such as stocking, cleaning, etc.
4. Make change/count money to customer
5. Operate a POS system

JOB PREREQUISITES:

• Excellent guest service skills
• Positive, can-do attitude
• Above average oral communication skills
• Problem solving ability

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

EDUCATION: High school diploma or GED

EXPERIENCE: Training will be provided. Experience with customer service, retail sales, credit card transactions and light maintenance preferred. Basic math skills and ability to handle multiple functions simultaneously.

LICENSES OR CERTIFICATIONS: Obtain/maintain Eastern Shawnee Tribe of Oklahoma gaming license.

PHYSICAL REQUIREMENTS: May be required to stand and/or walk for long periods of time. Must be able to lift up to 20lbs. Must be able to stretch, bend, kneel, twist and reach. Must be able to read, write and speak basic English

WORK ENVIRONMENT: We maintain an alcohol/drug-free workplace. Must have the ability to work in a fast paced environment and perform in casino operations containing smoke and second hand smoke with high noise level and bright lights. Must be able and willing to work nights, weekends and holidays as needed.