Busser-Porter-Setup

WORK IN HIGH-VOLUME, TEAM ORIENTED, FAST-PACED ENVIRONMENT WHILE KEEPING FOCUS ON THE GUEST EXPERIENCE.

BARBACKS PLAY A CRUCIAL ROLE IN THE “PARTY” WE THROW NIGHTLY AND THEREFORE THE WARM WELCOME MUST BE ADHERED TO, WHICH INCLUDES: SMILING, EYE CONTACT, GREAT MOOD & POSITIVE ENERGY.

DELIVERING CONSISTENT EXCEPTIONAL GUEST SERVICE THROUGH:

• PROVIDE WARM AND ATTENTIVE SERVICE THAT MAKES THE GUEST FEEL WELCOME AND BUILDS THEIR INTENT TO RETURN

• Assist Cocktail Hostesses and bartender with guest service, clean and reset table, stock service stations and bars, and maintain and clean dining area.

• Arrive on time dressed appropriately and set up station; stock all necessary items.

• Check to make sure that guest have proper silverware and settings

• Assist servers by attending to all needs of guests during visit.

• Perform table maintenance and side work as necessary, helping to ensure a team atmosphere.

• Always be on the lookout for coasters, napkins, silverware, etc. that has fallen on the floor.

• Always clear to the RIGHT of guest.

• Respond appropriately to guests’ requests. Communicate guests’ requests to cocktail hostess as needed.

• Thank guests as they are leaving.

• Clean and break down station completely at end of night.

• No previous lounge experience required

• Have working knowledge of the predominant language(s) of our guests.

• Be able to lift, reach, bend and stoop.

• Must be able to read English, write, and count.

• Be able to work in a standing position for long periods of time (up to 5 hours).

• Must be fast and agile.