The Night Auditor Supervisor plays a key role in ensuring a positive guest experience by leading the overnight team in providing exceptional guest services.
Job Purpose: To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports.
Job Responsibilities:
- Perform all audit procedures as set forth by the Hotel and company, on a daily basis.
- Verify the status of all wake-up call requests and ensure they are properly handled.
- Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
- Prepare the front office for the "A" shift and reset day's business.
- Act as a Guest Service Representative and Manager on Duty during the overnight shift (11PM-7AM)
- Attend and actively participate in all front office meetings.
- Participate in all training and cross training programs.
- Take the initiative to greet guests in a friendly and warm manner.
- Other duties as assigned.
Job Skills:
- Understand and use math concepts in order to design a financial or economic system.
- Work math problems quickly and accurately.
- Understand and use computers and related equipment.
- Speak and write clearly to report finanical information.
Physical Requirements:
- Stand for long period of time
- Lift/carry 6-25 lbs.
- Able to work overtime and/or irregular hours.
