Job Purpose: To serve meals to hotel guests according to established rules of etiquette, and to ensure a more pleasant stay.
Shifts: 6:30am - 2:30pm and 2:30pm - 10:30pm
Job Responsibilities:
1.Replenishes supplies of clean linens, silverware, glassware, and dishes at the room service station.
2.Answers room service phone within 3 rings, answers questions, and takes orders from guests.
3.Relays order to kitchen and/or the bar.
4.Arranges orders on service trays, ensuring flair, sanitation, and timeliness of delivery.
5.Collects trays delivered to keep hallways clear and assist the guest through the removal of food.
6.Completes side work as deemed necessary by management to ensure the smooth operations of the department.
7.Other duties as assigned.
Job Skills:
1.Carry out specific oral or written instructions, frequently following a simple routine.
2.Ability to perform repetitive actions consistently.
Physical Requirements:
Ability to speak and hear in English. Close and distance vision. Frequently lifts/carries up to 50 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Additional physical & visual requirements
Stand for long periods of time
Walk extended distances
Lift/carry 26-50 lbs.
Reach hands and arms in any direction
Kneel and/or stoop repeatedly
Able to work overtime and/or irregular hours
Working Conditions:
Extreme heat (non-weather)
Wet or humid conditions
