Reports To: Front Office/Operations Manager
Supervises: N/A
Shift: This is an overnight shift (11:00 pm to 7:00 am).
Job Purpose: To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports.
Job Responsibilities:
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Perform all audit procedures as set forth by the Hotel and company, on a daily basis.
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Verify the status of all wake-up call requests and ensure they are properly handled.
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Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
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Prepare the front office for the ‘AM’ shift and reset day’s business.
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Act as a Guest Service representative and manager on duty during the night time hours.
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Act as PBX operator during the audit shift.
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Attend and actively participate in all front office meetings.
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Participate in all training and cross training programs.
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Take the initiative to greet guests in a friendly and warm manner.
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Other duties as assigned.
Job Skills:
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Understand and use math concepts in order to design a financial or economic system.
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Work math problems quickly and accurately.
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Understand and use computers and related equipment.
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Speak and write clearly to report financial information
