Reports To: Bell Captain
Supervises: N/A
Shifts: The ideal candidate must be available to work various shifts throughout the days and evenings, with schedules subject to change based on business needs.
Job Purpose: To serve hotel guests during their stay by making it easier and more enjoyable to arrive, check in and stay at the property.
Job Responsibilities:
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Escorts incoming hotel guests to rooms and assists guests with luggage.
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Attends and participates in monthly front office meetings.
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Inspects guest’s room to ensure that it is in order and that supplies are adequate.
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Explains features of room such as operation of radio, television, telephone, in-room movie system, etc.
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Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
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Pages guests in lobby, dining rooms or other parts of property. Delivers messages and runs errands.
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Maintains courtesy van consisting of washing, cleaning, and fueling.
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Raises, lowers, and ensures proper handling of American flag.
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Maintains lobby in a clean and tidy manner; this includes, but is not limited to ashtrays, trash, seating areas, front doors, floors, etc.
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Maintains the front porte-cochere by picking up trash, cleaning oil leaks, shoveling snow, melting ice, hosing off sidewalks, etc.
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Other duties as assigned.
Job Skills:
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Carry out specific oral or written instructions, frequently following a routine.
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Do the same task over and over, frequently in the same way.
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Lift and carry things like luggage, trays of dishes, and bags of golf clubs
