Reports To: F & B Manager, F & B Supervisor
Supervises: N/A
Job Purpose: To greet guests upon entrance to outlet, direct guests to appropriate seating, and record payments upon guest’s completion of meal.
Job Responsibilities:
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Schedule dining reservations and arranges parties or special services for diners.
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Greet guests, escorts them to tables, provides menus, and adds or removes place settings as required.
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Adjust complaints of patrons as directed by supervisor.
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Assign work tasks and coordinate activities of dining room personnel to ensure prompt and courteous service to patrons and fairness to servers.
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Inspect dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. Ensures F&B menu's are clean and presentable.
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Notify servers of new tables and notify line cooks of the arrival of large parties.
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May train dining room employees. May schedule work hours and keep time records of dining room workers.
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May assist in planning menus. May prepare beverages and expedite food orders.
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May total receipts, at end of shift, to verify sales and clear cash register. May collect payment from customers.
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Other duties as assigned.
Job Skills:
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Speak clearly and talk easily with all kinds of people to put them at ease.
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Use judgment and reasoning to cope with emergencies, such as sudden illness, accident, or interrupted service.
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Perform a variety of activities, changing activities often and sometimes without notice.
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Plan and carry out an activity.
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Plan the work of others.
