Product Specialist

We seek a passionate, knowledgeable, and customer-focused Product Specialist to join our dynamic team. As a key point of contact with clients, the Product Specialist is essential in providing a best-in-class experience for car buyers. You'll be responsible for delivering interactive vehicle presentations, showcasing both new and pre-owned inventory, and guiding customers through our vehicles' features, functions, and benefits.

Your mission is to create excitement and trust through product knowledge, personalized service, and attention to detail—from the initial contact through the final delivery and beyond.

Responsibilities

• Build and maintain relationships with customers to encourage networking and repeat business.
• Present vehicle options and features in an engaging, informative manner.
• Stay current with vehicle technology, performance specs, features, accessories, and market trends.
• Conducted vehicle demonstrations and answered detailed product questions confidently.
• Coordinate vehicle delivery, provide dealership tours, and introduce customers to service and finance personnel.
• Ensure all pre-delivery vehicle preparations are completed to standard, with purchased options properly installed.
• Utilize CRM software for customer follow-up and lead management.
• Represent the dealership professionally in all interactions and foster a positive brand image.

Qualifications

• High school diploma or GED required.
• Prior experience in sales, hospitality, or customer service is preferred.
• Passionate about the automotive industry with a strong interest in vehicle technology and innovation.
• Excellent verbal and written communication skills.
• Self-motivated, enthusiastic, and goal-oriented with a professional demeanor.
• Strong organizational and time management abilities.
• Comfortable using computers and CRM platforms for data entry and training.
• Ability to work independently and collaboratively in a fast-paced environment.
• Must be willing to work a flexible schedule, including weekends and holidays.

Benefits

• Weekly Pay
• Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance
• Life and AD&D Insurance
• Short- and Long-term Disability Insurance
• 401(k) with Employer Match
• Ongoing Product Training and Professional Development

Join our team and become a trusted expert, helping customers find the right vehicle for their needs while building a career in a growing and evolving automotive environment.

Grubbs maintains a strong policy of Equal Employment Opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.