HISRA Administrative Assistant I

The Heart of Illinois Special Recreation Association (HISRA) is a cooperative effort of the Peoria, Morton, Chillicothe, and Washington Park Districts. Its mission is to provide quality recreation programs and services to individuals with disabilities and special needs. HISRA has several openings that center around hands-on experiences working with these individuals. 

Duties: Under the supervision of the Office Manager, the HISRA Administrative Assistant I shall:

• Answer and screen all incoming calls, provide information to requestors, forward some calls to supervisory personnel and refer callers to other sources as needed; receive and announce visitors.
• Schedule and set up meetings and appointments making necessary reservations and arrangements.
• Respond to inquiries, either over the phone, digitally, or in person, provide routine information regarding HISRA or Park District programs, facilities, events, and registration process; refer requests for non-routine information or technical questions to the appropriate party.
• Maintain inventory of office, kitchen, and janitorial supplies, and ordering from the warehouse catalog as supplies are needed.
• Furnish interested parties with appropriate registration forms and instructions for enrollment in HISRA or Park District programs, activities, and events.
• Process registrations by mail, computerized format, or in person; complete registration forms, handle all money, keep accurate records, file forms, and distribute supply lists, contact registrants for program changes and cancellations.
• Type correspondence, records, reports, and other materials from rough drafts, verbal instructions, or other indicated sources.
• Distribute mail, packages, and items to office staff; prepare mailings as assigned.
• Compile and maintain confidential reports and information pertaining to employees, volunteers, and participants.
• Assume responsibility for knowledge of and enforcement of all safety procedures that pertain to the duties performed and will support all aspects of HISRA’s safety program.
• Perform clerical functions of photocopying, collating, and distributing printed and digital materials as required.
• Maintain an organized office space and assists with filing, shredding, and general office cleanliness.
• Corresponds with participants' families in regard to registration and waitlist information.
• Handle special projects as assigned by the Office Manager or Director.
• Perform other duties as required.

Essential Functions: 

• Physical: Ability to sit for extended periods of time, manual dexterity to operate a computer keyboard. Lift 50 lbs unassisted.  
• Mental: Ability to maintain close concentration for extended periods of time.

Education: High school diploma or equivalent.  Although a degree is preferred, extensive experience in a like position with similar duties and responsibilities may be substituted for all or part of the educational requirement.

Experience: Minimum of three years office experience.  

Knowledge and Abilities:

• Ability to handle multiple telephone calls at once.
• Thorough knowledge and correct usage of English grammar and spelling.
• Ability to communicate effectively both orally and in writing.
• Ability to work with records, files, and other information requiring the employment of confidentiality.
• Ability to prepare and maintain complex and routine records and reports.
• Ability to gather and assemble data from varied sources.
• Ability to provide the best possible image of HISRA, Peoria, Chillicothe, and Morton Park Districts so the public respects and appreciates these agencies, their facilities, and the quality of their recreation programs.
• Ability to establish and maintain satisfactory working relationship with the public, fellow HISRA employees, and employees of the Peoria, Chillicothe, and Morton Park Districts in an enthusiastic and cooperative manner.
• Ability to schedule meetings and prepare requisite agendas and information materials.
• Ability to respond to a variety of inquiries and refer to requestors for HISRA information and materials to the proper sources.
• Ability to be professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers.

Perks:

• Part-time employees enjoy discounted recreation classes and free admission to select Park District facilities.

The Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status, or on the basis of any characteristic protected by law.  

All qualified individuals are encouraged to apply.  

AN EQUAL OPPORTUNITY EMPLOYER.