Sales Manager

SUMMARY

To meet or exceed sales quotas, solicit new group business by developing and nurturing existing accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain and maximize existing client relationships
• Develop new business and contribute to the overall success of the hotel
• Utilize your solid track record of success in achieving and/or exceeding your sales goals
• Demonstrate your professional presentation skills at Industry Trade Shows, Sales Events and Networking functions - proudly present the hotel to prospective clients
• Be self motivated, team-oriented, ambitious and driven for sales success - truly enjoy creating new business

• Conduct sales calls, as indicated by the yearly action plan.
• Meet and greet national groups.
• Entertain national clients and conduct site inspections.
• Prospect various meeting planner lists to expand account base.
• Trace calls to existing accounts on a timely basis.
• Establish familiarization with competition.
• Participate in fam trips, sales trips and blitzes.
• Meet monthly booking goals, as indicated.
• Attend weekly sales meetings.
• Communicate all group information to the appropriate departments via Group Booking Notices and pre-conference meetings.
• Execute additional projects as assigned by the Director of Sales.
• Prepare monthly activity reports for the Director of Sales.
• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
• Develop a sales strategy and plan by analyzing historical, current and future hotel/market trends
• Create selling strategies to capture the maximum amount of revenue
• Solicit new business opportunities from international operators, travel agents and wholesalers through sound business practices
• Prospect from various sources to expand account base
• Nurture to maintain existing client relationships to ensure repeat business 
• Demonstrate professional presentation skills at Industry Trade Shows, Sales Events and Networking functions
• Travel to conduct domestic and international sales calls as indicated by the annual Sales Travel Plan and report on each trip via pre and post travel reports
• Organize and participate in meet and greet for familiarization trips for clients and agents
• Entertain domestic and international clients and conduct site inspections
• Communicate all client information to the appropriate departments via site visit notification forms and conduct pre-arrival internal meetings when necessary
• Prepare weekly or monthly activity and production reports for the Director of Sales
• Assist in pricing decisions and the development of the annual budget for assigned segment(s)
• Research to modify existing or develop new wholesale contracts as needed based on hotel and/or market conditions
• Recommend and coordinate deployment of any promotions as may be necessary
• Work with the marketing team to develop marketing strategies for the assigned segment(s)
• Attend and potentially present information for internal and external meetings as assigned
• Train, supervise and conduct reviews of the wholesale coordinator position
• Execute additional projects as assigned by the Director of Sales
• Other duties and responsibilities may be assigned and the employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description

EDUCATION / EXPERIENCE

The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. strong direct selling skills

• Solid new business development abilities - excellent client relation skills
• Extreme organization and effective time management - excellent follow-up - strong attention to detail
• Desired 3+ years Sales & marketing

• Four-year degree in hospitality or other business related field.

REQUIREMENTS

• Physical demands
  • While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
  • The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls

• • Position may require reaching with hands and arms
• Communication
  • Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers
  • Must read, write and speak the English language fluently
  • Knowledge of Spanish helpful
• Computer skills
  • Strong Microsoft Office skills with emphasis on Excel

WORK ENVIRONMENT

The work environment characteristics described here are representative of those that an employee must be able to handle to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform in this environment.

Noise level in the work environment is usually moderate.