Summary
Ensure the maintenance and upkeep of pool & beach area, set-up and breakdown.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assist guests courteously and efficiently according to hotel, Mobil and Leading Hotels of the World standards.
- Ensures that work station is clean at all the times.
- Keep chairs and tables clean and clear of debris.
- Take customer food and beverage orders and ensure delivery in a timely manner.
- Adhere to all Micros procedures.
- Verify guest satisfaction with each table.
- Anticipate guest needs.
- Attend all food and beverage training classes and departmental meetings.
- Adhere to end of shift report procedures.
- Adhere to all the opening and closing duties.
- Adhere to all cash handling policies.
- Attend daily pre shift/communication meeting
- Generate a good atmosphere
- Ensure all pool and beach furniture is neatly arranged and cleaned as well.
- Adhere to towel card standard operating procedures.
- Provide guests with towel and chair service.
- Open all umbrellas, clean table tops, and wipe off all chairs.
- Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
|