The Trump name is synonymous with excellence. It represents an unwavering commitment to being the very best. At Trump International Beach Resort, this is evident in our Signature Service- service that is sincere, unique and memorable and makes "a world of difference" to our guests with every visit. Do you have what it takes to provide Signature Service? If so, we want to talk to you about careers at Miami's premier oceanfront resort. Contribute to our success and we will contribute to yours with excellent pay, full benefits and plenty of opportunities for growth. We are currently accepting applications for a Server.
SUMMARY
Take orders, retrieve and serve alcoholic, non-alcoholic beverages and meals to guest, courteously and efficiently according to hotel standards, ensures the maintenance and upkeep of pool & beach area.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assist guests courteously and efficiently according to hotel standard.
- Ensures that work station is clean at all the times.
- Keep chairs and tables clean and clear of debris.
- Take customer food and beverage orders
- Extensive knowledge of food and beverage in order to service and up sell our product, including liquors and cocktails.
- Set up side station.
- Ensure that all silver and glasses are wiped and spotless.
- Mark tickets appropriately to food orders
- Enter all sales in POS system without errors. Double check list of items before "sending".
- Make sure that all product served are accounted for on the final bill before presenting it.
- Ensure that food is delivered in a timely manner.
- Verify guest satisfaction with each table.
- Anticipate guest needs.
- Attend all food and beverage training classes and departmental meetings.
- Wish each and every guest a warm farewell and thank them for coming.
- At the end of the shift deliver all checks and report to the appropriate place according to rules.
- Adhere to all the opening and closing duties.
- Adhere to all cash handling policies.
- Attend daily pre shift/communication meeting
- Generate a good atmosphere
- Make sure all pool and beach furniture is neatly arranged and cleaned as well.
- Bring all necessary towels out to the pool area and place them neatly on the towel table with ends facing the bar and colors coordinated. Towels are to be placed neatly on the towel stand.
- Adhere to towel card standard operating procedures.
- Provide guests with towel and chair service.
- Check all trash bins and empty towel bins.
- Open all umbrellas, clean table tops, and wipe off all chairs.
Any other duties assigned by Supervisor. Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
