PACS RIS Systems Administrator

DRH Health Information Technology supports clinical and financial systems and the technical architecture of DRH Health. The PACS/RIS Administrator is responsible for the daily operation, management, and improvement of work processes in Radiology and Imaging Center, related to the computer systems used to support Radiology operations. These systems include PACS, RIS, Voice Recognition, and others that may be used in the department(s). This person serves as the primary contact for Radiology and Imaging Center operational issues.

RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

• Responsible for day-to-day operation of PACS equipment including: image workflow, archiving, auto-routing, and other related activities
• Works closely with radiology team members to ensure timely, complete capture of DICOM digital image data into the PACS system as well as network transmission, RIS validation, and exceptions handling.
• Monitors system activities and resources, diagnoses system hardware and software problems, performs monitor calibrations, validates computer workstations, resolves problems according to established policies and procedures. Places equipment service calls to the respective vendors, including appropriate follow-up.
• Oversees activities of vendors in all phases of installation and implementation of new systems.
• Manages routine upgrades of systems.
• Maintains back-up storage of all imaging modalities.
• Supports, maintains, troubleshoots the organizations interface engine.
• Complies with all HIPAA standards.
• Participates in the IT on call rotation, and is also willing to answer questions when not on call.
• Regular attendance and punctuality for scheduled shifts.
• Maintains professional and technical knowledge through continuing education opportunities including internal and external educational offerings.
• Utilization of assistive devices for lifting is mandatory.
• Must adhere to safety protocols at all times.
• Per DRH policy, all required conditions of employment must be met and maintained including required vaccinations.
• Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.
• Performs other related duties as assigned.

Minimum Qualifications: Knowledge of: PACS and RIS systems used by DRH Health (Merge and Meditech respectively); the principles and practices of workplace safety; bidding and procurement procedures; and, commonly used computer office software.

Ability to: respond to emergency service calls and make necessary repairs in a timely manner; read and interpret schematic diagrams, manufacturer’s service manuals, and other technical documentation; research, analyze, and make recommendations regarding the adoption and use of telecommunications equipment and systems; provide training and instruction to consultants, contractors and end-users; communicate effectively both orally and in writing; and establish and maintain effective working relations with DRH Health’s staff, and members of the public using principles of good customer service.

Education and/or Experience:  Bachelor’s degree in a field related to computer or information science. Two (2) years of experience in PACS/RIS support. Significant years of PACS/RIS support work experience and certifications may be considered in lieu of degree.

Excellent written, verbal, and interpersonal communication skills; Ability to remain flexible to quickly adapt to urgent situations. Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position.

Certifications, Licenses, Registrations:  CompTia Network +, CompTia Security+, and Cisco CCNA certification preferred. A current valid driver’s license and automobile liability insurance must be maintained.

As a condition of employment, vaccinations are required per DRH Policy.  Medical and Religious Exemptions are available upon request.