RN Supervisor, Care Coordination, ACT

Job Summary:   

Oversees the daily operations of the ACT program, to include but not limited to referral management, scheduling work assignments, training new employees, monitoring timecards, supervising staff performance, and assisting the leadership of Care Coordination with recommendations in the hiring and termination of staff members. Conducts weekly staff supervision with focus on providing strategies to support clients with care coordination needs. Identifies administrative and personnel deficiencies; collaborates with leadership as appropriate. Serves in a dual capacity as a limited direct service provider; meets and maintains assigned client caseload by rendering nursing services. 

Provides services in the community with the framework of core ACT operating principles, professional nursing ethics, and state and city regulatory guidelines; such services include but are not limited to: inpatient, outpatient, and community-based visits. Delivers quality care through effective nursing assessment, triage and appropriate treatment planning. Collaborates with the psychiatry provider in supporting and coordinating client medical needs, to include but not limited to: medications (injections and oral), primary health care, dental, and vision services. Manages psychiatric crises and collaborates with the team to assure the best outcome for client’s safety. Actively engages with community partners such as jail/probation, emergency rooms, assisted living communities, and other partners involved in a client’s plan of care. 

Essential Functions: 

• Provides clear and accurate documentation to support services rendered. Ensures compliance with outlined time frames and confidentiality guidelines. 

• Provides direct oversight of staff under ACT programming, to include but not limited to staff from multiple disciplines. May be required to assist with oversight of other Diversus Health programs. 

• Reviews, monitor, and co-signs staff documentation to include assuring timely documentation 

• Understands billing codes and proper use of codes  

• Monitors ACT Program metrics 

• Working knowledge of community resources 

• Understanding of program requirements and fidelity guidelines 

• Monitors staff timecards, schedules, and coverage as needed 

• Responsible for referral management, assigning caseloads, and assuring appropriate caseloads size for staff 

• Provides direct client care and monitors caseload and engagement 

Knowledge/Skills/Abilities:  

• RN Licensure in good standing and with no restrictions in the state of Colorado. 

• One (1) year of supervisory experience or equivalent professional experience with proven ability to lead staff in a supportive, professional manner.  

• Demonstrated ability with program development and/or implementation. Experience in case management and/or skills development services, preferred.  

• Comprehension of strengths-based client approaches. 

• Must maintain a valid unrestricted driver’s license 

• Excellent verbal and written communication skills. Possesses the ability to easily build rapport with clients and other team members. 

• Proficient computer skills, to include Microsoft Suite, with the ability to type 25+ w.p.m. for the input and output of information. 

• Ability to work cohesively in a team-oriented environment that fosters good working relationships. 

Our rich benefits package includes:

• Exceptional Health Benefits (medical, dental, vision)
• $1M/3M Professional Liability Coverage with Tail
• 4% 401(k) company match fully vested
• Vacation and Sick Time
• Paid Long-Term Disability coverage
• Paid Holidays, including 3 floating holidays to use as you wish
• Employee Assistance Program (includes free therapy access)
• Professional Development Funds
• Robust Training Program
• Second Language Monthly Bonus (subject to assessment)

At Diversus Health, we believe in a truly healthy society where mental and behavioral healthcare unite to make lives better. Our goal is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Every day. It is a lofty goal; we know. But we make it happen with the best team in behavioral health.

*New hires are typically brought into the organization between the minimum and the midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role.

Thank you for taking the time to explore a career with us.

Knowledge/Skills/Abilities:

• RN Licensure in good standing and with no restrictions in the state of Colorado.
• One (1) year of supervisory experience or equivalent professional experience with proven ability to lead staff in a supportive, professional manner.
• Demonstrated ability with program development and/or implementation. Experience in case management and/or skills development services, preferred.
• Comprehension of strengths-based client approaches.
• Must maintain a valid unrestricted driver’s license
• Excellent verbal and written communication skills. Possesses the ability to easily build rapport with clients and other team members.
• Proficient computer skills, to include Microsoft Suite, with the ability to type 25+ w.p.m. for the input and output of information.
• Ability to work cohesively in a team-oriented environment that fosters good working relationships.

• Embodies a commitment to:
  • Passion: a commitment to being present in the moment to create excitement and allow individuals to utilize their passion in daily functions. Help individuals connect their daily responsibilities with Diversus Health’s larger mission
    • Humility: Level setting with all parties and advocates for all voices within Diversus Health
    • Corporate Citizenship: continued commitment to behave ethically and contribute to economic development while improving the quality of life of our workforce and their families, as well as of the local community and society at large.
    • Value in diversity: ability to recognize the value in differing perspectives, culture, etc., and leveraging those diverse components to develop experiences aligned with our internal and external communities
  • Innovation: thinking differently than the status quo to explore opportunities that provide a competitive advantage.
    • FUN: Contribute to, and be part of, an environment where individuals feel joy, comfort and connected to the organization’s larger initiatives, while simultaneously experiencing a sense of cultural acceptance and belonging
    • Integration: cross functional implementation of theory, principles, and best practices from across the behavioral health industry in order to improve execution of strategies and deliver high quality experiences
  • Excellence: unwavering commitment to work that reflects the standard our colleagues and persons expect and deserve.
    • Transparency: communication, steward of resources, and the mistakes one makes (Fail/Fail Fast/Fail Fast Forward), while giving credit where it is due.
    • Safety: speaks to interconnectedness of all facets (departments and personnel) of the organization

Diversus Health does not discriminate against applicants or employees on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.