Qualifications
Education:
- High School diploma or equivalent.
- A.A. or A.S. is a plus
Experience:
- 2+ years of experience in an administrative or office support role.
- Familiarity with phone systems.
- Previous experience with Microsoft Office software.
- Familiarity with blindness and/or broader disabilities issues is a plus.
License/Certification:
Demonstrated Knowledge, Skills, and Abilities:
- Excellent customer service skills with a customer-focused attitude.
- Demonstrated proficiency with technology tools, including Microsoft Office suite.
- Knowledge of the organization and its mission.
- Respond promptly to customer needs and respond to requests for service and assistance.
- Professional and proper telephone etiquette.
- Communicate well with others and work with a variety of personalities.
- Professional attitude and appearance.
- The ability to multitask efficiently with excellent time management and prioritization skills.
- Comfortable managing multiple tasks in a fast-paced environment.
- Comfortable managing multiple tasks in a fast-paced environment.
- Confident in coordinating with internal teams and external vendors.
- Organized, detail-oriented, and proactive problem solver.
- Strong client interaction and communication abilities.
- Ability to recognize and handle sensitive information with confidentiality.
- Strong interpersonal skills and a proactive, can-do attitude.
- Comfortable working independently and as part of a team.
Physical Demands:
- The job requires that the employee can sit for prolonged periods.
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
Requirements:
- Ability to work in an office setting during weekday business hours.
- Must pass Level II background check.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.