You can do the work you love, be your authentic self, and make an impact in the lives of thousands. We believe in a culture rooted in community, collaboration, and growth. As an agency we are inspired by our Mission of bringing hope to life, especially those most in need.
Wage : $22.26 - $27.56/hour
Discretionary Sign On Bonus $3,300 - $4,000
Monday to Friday - 8 am to 5 pm
Benefits
• Medical/Dental
• FSA
• 403(b) Retirement
• Additional Voluntary Benefits
• Paid Holidays
• Vacation/Sick Leave
• Education Assistance Program
• Employee Assistance Program
• Longevity awards
Position Summary:
The Emergency Department Certified Peer Counselor will provide direct services and support to those who have experienced an incident related to substance use/abuse and/or mental health issues and are being treated in the Emergency Department.
Responsibilities:
Primary Responsibilities
- Provide direct services to individuals receiving services in the Emergency Department following revival from an opioid overdose, or other related alcohol and/or drug related events
- Provide education on opioid overdoses and obtaining Naloxone.
- Provide education and support for those receiving treatment for mental health issues.
- Provide support to patients with drug, alcohol, or mental health issues waiting for the Designated Crisis Responder.
- Provide support and resource information to family members, as necessary and appropriate.
- Enhance opportunities for individuals to become familiar with the local community resources available.
- Assist individuals to identify and develop natural community support to foster independence and community integration.
- Contribute to a welcoming atmosphere and keeping the environment clean, comfortable, and safe for guests.
- Promotes programs and other support services offered with local community partners.
- Maintains collaborative relationships with local treatment teams and in-patient treatment facilities to assist clients with treatment needs.
- Models and exemplifies recovery principles to show by example that recovery is possible and attainable and utilizes personal and professional experience to promote wellness and recovery.
- Complete all data tracking information at the end of each shift.
- Develop relationships with community partners, including, community hospitals, law enforcement, family members, and other community resources as needed, communicating pertinent information as needed.
- Must be able to communicate effectively and participate in both verbal and physical de-escalation techniques. Ability to excel in a stressful, constantly changing environment is required.
- Completes progress notes and other required documentation in the electronic consumer files within the required timeframe.
- Inform supervisor, and other members of the team as indicated, of issues/concerns related to individual clients
- Adhere to all Agency Policies & Procedures.
- Performs other duties as assigned
- Attends meetings as requested
Qualities of a Certified Peer Counselor working in Emergency Department
- Because of the nature of the environment in which we are working and with whom we are working, it is imperative that Emergency Department Recovery Coaches are:
- Trauma-informed and trauma-sensitive Non-judgmental / Open-Minded
- Patient
- Stable in their own recovery (if applicable)
- Comfortable working in the emergency department
- Able to work compassionately with a wide variety of people
- Respectful of hospital protocol
- Understanding of values and boundaries
- Professional and positive representations of the recovery process.
- Knowledgeable about multiple pathways to recovery and help clients to access those resources to enter recovery.
HIPAA
- Responsible for upholding a culture of privacy and security in a highly confidential work environment (HIPAA covered entity service area)
- Complies with all Catholic Charities policies and procedures that involve access to and safeguarding of client Protected health Information (all forms)
Perform other duties as assigned
Job Requirements:
The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.
Physical Requirements:
This position normally requires the physical demands of standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 80% of the time. Position also requires ability to drive with adequate vision.
Non-Physical Requirements:
Education
- High School Diploma or GED
- Must be a self-identified consumer of Behavioral Health Services and successfully complete Peer Counselor training and pass an examination provided by the Mental Health Division (MHD)
Experience
- Sustained recovery or direct experience with addiction: 2 years Certified Training as a Peer Counselor
- A self-identified person (or a person with lived experience) in recovery from a substance use disorder, who meets the requirements of 2 years of continuous recovery, and who can otherwise demonstrate stability in their recovery.
Special Skills and Abilities Required
- Organized, self-motivated, creative, and committed to working in a diverse environment.
- Excellent written and oral communication.
- Ability to work independently as well as part of a team.
- Excellent interpersonal skills and comfortable with working with all levels of professionals.
- Proficiency with Microsoft Office (Word & Excel), working on computer for data entry. Comfortable working with various data platforms.
- Ability to represent the agency in a professional manner within the community
- Bilingual (English/Spanish) preferred but not required
Licensure, Registration, Certification
- Valid Washington State driver’s license, required minimum liability insurance for WA State
- Must be deemed insurable as determined by Catholic Charities’ liability insurance provider
- Peer Certification Training or Certificate, Required
- Agency Affiliated Counselor Registration
- Completion of HCA sponsored Trauma-Informed Care, De-Escalation Techniques, and Harm Reduction training
Employment is conditional upon:
- Being cleared by criminal background check and fingerprinting when required
- Flu Shot, TB Test and COVID-19 Vaccination
