Quality Compliance | ORR Support Specialist

Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.

The ORR Support Specialist is responsible for program-wide quality and compliance activities. This position will primarily support Child Welfare type program of St. Michael’s Home for Children. This position collaborates to promote quality services to clients and ensures employees follow the rules and regulations of various agency policies & procedures, funder requirements, accreditation standards, and codes of conduct. This position will have an emphasis on assisting in compliance activities with prevention of sexual abuse per ORR.   This position works closely with Directors and General Counsel, program staff and other departments to maintain agency compliance with federal, state, local, and private guidelines.

What you Deliver

• Maintain program audit procedures to maintain the agency’s compliance with federal, state, local and private funders and with accreditation standards.  Report audit results regularly collaborate for the status of reports, reviews, and investigations from various external authorities including but not limited to funding sources, accrediting organizations, and other external authorities. Reviews Incident Reports, requests clarifying information or follow-up from staff, categorizes incident and documents accordingly. Facilitates or gathers information for focused reviews and investigations as assigned.

• Participate in ongoing program compliance activities such as case files reviews, client surveys, and policy inventory. Gather data and information for Risk Management related committees and work groups as assigned. Coordinates work group and committee initiatives, and directly facilitates selected committees assigned. Focus on data gathering for accreditation activities.

• Coordinate ORR Compliance Management duties by efforts to implement and maintain agency compliance with regulatory requirements established by the Office of Refugee Resettlement and State mandated reporting requirements related to the prevention, detection, and response to incidents of sexual abuse, harassment, or exploitation of clients. Conduct activities such as training, audits, on-site audits, client surveys, camera review and internal reviews as directed.

• Perform other duties as assigned.

The Expertise We're Looking For

• High School Diploma or G.E.D

• Five (5) years of experience in child welfare standards, best practices, and compliance issues.

• Bilingual in English and Spanish

• Valid Texas Driver’s License

   

The Skills and Assets You Bring, and More

• Effective written and oral communication skills.  

• Ability to listen effectively and to resolve issues and challenges.

• Ability to handle confidential information in an appropriate manner.

• Ability to develop and present training on compliance-related topics to a large and diverse staff.

• Strong analytical, conceptual, problem-solving, and decision-making skills.

• Advanced productivity software skills, including Microsoft SharePoint, Excel, PowerPoint, and Word.

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Catholic Charities is an equal opportunity employer.  We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.  Successful applicant must comply with federal contractor vaccine mandate requirements.

The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.