People Experience Generalist

How to apply: Complete an Online Application at our website www.capedcu.com for the specific job opportunity that interests you. Resumes are not accepted in lieu of an application.

* This position will be partially remote, with the expectation of being in the office in person on a rotating basis.

Role:  The People Experience Generalist is responsible for the daily functions of the People Experience Team including payroll processing, recruitment, onboarding, compliance, benefits enrollment, and maintenance of the Human Resources Information System (HRIS). This role will also handle various operational related tasks such as data management, reporting, contributing to the overall efficiency of the People Experience Department. This role will support the full employee lifecycle, ensuring compliance with company policies and procedures while providing a positive employee experience.

Pay: The pay for this position is $62,467.60 annually.

Essential Functions & Responsibilities:

• Ensures accurate and timely preparation of bi-weekly payroll; ensures accuracy for salary increases, benefit and payroll deductions, and payroll adjustments. Updates reports, checklists, and payroll and compensation systems to reflect new enrollments, terminations, leaves of absence, contributions, and salary changes, etc.
• Responsible for the full cycle recruitment process, including creating job postings, screening candidates, networking events, conducting background checks, and facilitating first day onboarding. Identifies, attracts, and engages diverse candidates for various roles within the organization.
• Reviews and audits insurance carrier invoices to be reconciled with employer benefits plans and payroll deductions. Audits and investigates monthly billing discrepancies and serves as the contact between employer and carriers to resolve issues. Verifies the calculation of monthly premium statements for all client benefit policies and works with accounting to ensure payments are made to carriers on behalf of CapEd on a regularly basis.
• Serves as a back up to People Acquisition Partner for salary surveys and market analysis completion.
• Acts as a key point of contact for PXT related questions through PXT Solutions Inbox & Ask Here Inquiries, guiding employees on topics such as payroll, benefits, onboarding, recruiting, policies and procedures.
• Assist with retirement audits, annual census reporting and 401(k) match calculation as part of year end preparation.
• Responsible for ordering and maintaining stock of CapEd gear, CapEd shirts for new hires and employee's annual new shirt orders, ordering supplies and employee name tags.
• Maintains up to date employee records in HRIS and ensures the accuracy of data.
• Keeps up with DOL regulatory updates and ensures compliance with posters.
• Maintains knowledge of all Credit Union products, services, and promotions.
• Contributes to efficient CU operations by performing other job-related duties as assigned

Knowledge and Skills:

Experience: Three years to five years of similar or related experience.

Education: A college degree in in finance, human resources, or a related field preferred, or a combination of education and related experience in payroll, finance, human resources, or benefits administration. Human Resource Certification (i.e. SHRM-CP or PHR).

Interpersonal Skills: Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Critical Job Competencies: 

Brand Promise and Values: To make a difference - every member experience matters. Employees of CapEd carry out our promise and values of EP!C by being Empowered - We are knowledgeable and trusted to make decisions. Professional - We are respectful in creating outstanding experiences. Innovative - We seek new ideas for positive change. Collaborative - We connect with each other to implement solutions.

• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Continuous Learning: Actively identifying new areas of learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skills on the job and learning through their application.
• Contributing to Team Success: Actively participating as a member of a team to move the team toward the completion of goals.
• Follow-Up: Establishing procedures to monitor the results of delegations, assignments, or projects; taking into consideration the skills, knowledge, and experience of the assigned individual and characteristics of the assignment or project.
• Information Monitoring: Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.

Very Important Job Competencies:

• Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
• Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Managing Work: Effectively managing one’s time and resources to ensure that work is completed efficiently.
• Technical/Professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
• Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and/or remain in a stationary position; use hands to finger, handle, operate, input or feel; reach with hands and arms in any direction; talk, communicate, converse, exchange information and hear; balance, kneel, walk and stand, occasionally moving and traversing; and will frequently use a computer and/or phone. There may be repetitive motions, making substantial movements of the wrists, hands, and/or fingers. The employee needs the ability to wear personal protective gear correctly. This is considered sedentary work: exerting up to 10 to 25 pounds of force occasionally and/or a negligible amount of force frequently or consistently to lift, carry, push, pull or otherwise move objects, including the human body. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The worker is subject to inside environmental conditions: protection from weather conditions but not necessarily from temperature changes and/or seasonal brightness through windows. This position may involve periodic stressful conditions. The Credit Unions business days are Monday through Saturday between the hours of 8:00 a.m. to 6:30 p.m.; however, this position may occasionally require an adjusted work schedule, overtime, and to include evening/weekend hours. The noise level in the work environment is usually moderate.

Disclaimer:

NOTICE: This job description does not create a contract of employment and at all times your employment, if any, remains at will. This job description also in no way limits the duties to be performed by the employee, which may be assigned or modified from time to time by Capital Educators Federal Credit Union. Please know that Capital Educators Federal Credit Union is an Equal Employment Opportunity Employer and all decisions regarding employment including hiring and promotion are based on the individual meeting the essential functions of the job, with or without reasonable accommodation, and without a direct safety threat or undue hardship.