Plumbing Service Technician

A FirstCall Mechanical Company 

PLUMBING SERVICE TECHNICIAN

Location:  Capital City Mechanical

WHO IS FIRSTCALL MECHANICAL? 

Capital City Mechanical is a commercial and industrial HVAC and plumbing services provider in the Columbus metro area. Founded in 2001, Capital City Mechanical partnered with FirstCall Mechanical in 2024. 

FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction. 

FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well.  We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job. 

BENEFITS OVERVIEW 

FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:  

• Competitive Weekly Pay 
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, Free Telehealth + More 
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability 
• Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans 
• Career Growth & Development - Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program 
• Generous Referral Bonus of $2,500 per referral 
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot and pants allowances 

POSITION OVERVIEW 

We are currently seeking an experienced Plumbing Service Technician to join the fast-growing Capital City Mechanical Team. The ideal candidate will have a can-do attitude, work well in a team environment, have a high level of customer service and have strong attention to detail. 

JOB RESPONSIBILITIES 

• Perform routine maintenance of plumbing systems in commercial buildings 
• Respond to plumbing calls from our general contracting team 
• Install plumbing systems in new construction and rehab properties 
• Complete work orders and record material utilized on jobs 
• Inform personnel regarding procedures and/or status of work orders for the purpose of providing information for making decisions and taking appropriate action 
• Operate a variety of hand and power tools, vacuum pump, recovery unit, test equipment utilized in the trade and a motor vehicle 
• Maintain equipment and vehicle in effective and safe working condition 
• Install and maintain water supply systems 
• Locate and repair issues with water supply lines (e.g. leaks) 
• Repair or replace broken drainage lines, clogged drains, faucets etc. 
• Participate in meetings and training as assigned for the purpose of conveying and/or gathering information required to perform job functions 
• Prepare written materials for the purpose of documenting activities and/or conveying information 
• Respond to emergency situations during or after hours for the purpose of resolving immediate safety or health concerns 
• Perform preventive maintenance and routine servicing of equipment 
• Other duties may be assigned as needed 

ACCOUNTABILITIES 

• Install, repair, and maintain plumbing systems with minimal supervision 
• Continue developing technical skills and industry knowledge 
• Troubleshoot and resolve basic plumbing issues 
• Ensure compliance with safety regulations and plumbing codes 

ORGANIZATIONAL ALIGNMENT  

This position reports to the local service manager and is responsible for all of our customers. 

QUALIFICATIONS 

• 1-3+ years of experience in plumbing 
• Knowledge of common plumbing terminology, fittings, materials, pipes, tools, & equipment 
• Able to diagnose and repair electric and gas water heaters 
• Valid Driver License w/acceptable driving record  
• Able to work both independently and as part of a team 
• In-depth knowledge of maintenance and repairs of plumbing systems 
• Familiarity with manual and electrical tools and equipment applicable to the plumbing trade 
• Familiar with Health and Safety regulations 
• Knowledge of proper methods of storing equipment, materials and supplies 
• Understanding of the current regulations within the field 

BEHAVIORAL PROFILE  

Language Skills  

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.   

Mathematical Skills  

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal numbers. Ability to compute rate, ratio, and percent and to draw and interpret graphs.   

Reasoning Ability   

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem-solving and prioritizing multiple tasks.   

Physical Demands  

While performing the duties of this job, the employee is regularly required to use their hands. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth vision, and the ability to adjust focus.   

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.