Location: White Mountain Huts and AMC Pinkham Notch Visitors Center, Gorham, NH
Salary: $16.00 per hour
Schedule: April 15, 2025-November 1, 2025. 48 hours/week. The standard work schedule involves 5 days on and 2 days off, although it can vary throughout the season. The Huts Field Coordinator typically provides 2 to 3 overnight hut field visits per week for operational support and program development/delivery.
Supervision: Huts Manager
Calling all outdoor enthusiasts! Join the Appalachian Mountain Club (AMC) in our mission to protect the Northeast and Mid-Atlantic Appalachian region, ongoing since 1876. Our values encompass diversity, inclusivity, trust, and respect for the environment. As an employee, you'll gain access to enriching programs, policies, and procedures that enable you to drive real change. If you're ready to explore, protect, and create memories within a dynamic community, apply now be a part of the AMC team!
Summary Description:
The Huts Field Coordinator conducts field visits throughout the full-service season to ensure that AMC hut crews are offering a high level of hospitality, food and cleanliness to all that pass through the huts during the year. This requires an eye for detail during visits and the ability to provide constructive feedback while maintaining a positive relationship with the hut crews. The position will take the information gained from field visits and work with huts management to develop trainings, inform hiring decisions and revise operations manuals. The Field Coordinator manages inventory levels of retail goods, food, and supplies. Their field presence will be used to ensure the accuracy of these inventories. The Field Coordinator must be willing and able to hike long distances and carry heavy loads over rugged terrain.
What you’ll be doing at AMC
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Serve as the primary link between front country operations and the eight backcountry huts by visiting and providing employees with the guidance and support necessary to maintain each facility, ensure high quality guest service, and function as efficient and effective teams.
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Work with the Huts Assistant Manager and Retail Manager to closely monitor retail inventories and follow up with hut crew when there are discrepancies. Hike product to huts when inventory is low.
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Maintain a running inventory of food and supplies used at the huts throughout the full-service season. Ensure the accuracy of inventories when they are submitted and provide corrections through field visits or radio contact as is deemed appropriate.
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Work in coordination with the Huts Manager to develop and deploy trainings for staff. This includes training of full-service staff in the spring and in the late summer as well as training of self-service staff in the late fall and spring. This also includes developing in-service trainings to be delivered to staff throughout the full and self-service seasons.
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Ensure smooth transitions between full-service and self-service seasons. Ensure that huts are properly cleaned during opening in the spring and closing during the fall.
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Prepare and print operations manuals and cookbooks for the spring airlift. Prepare and print transition manuals and closing manuals throughout the season. Communicate with crews and huts management about needed revisions to these manuals.
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Work with Huts Management and Huts Education Coordinator to maintain high quality educational programming at backcountry huts. Assist in providing constructive feedback for educational programs during field visits. Assist in maintaining inventories of hut libraries.
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Manage daily hut operations, including: assisting in writing the weekly hut newsletter (Saturday Update); maintaining close communications with huts; and assisting with airlifting in spring and fall
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Support huts management with planning, decision-making, and responding to operational challenges and opportunities.
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Incumbents will follow any other instructions and perform any other related duties, as may be required by their supervisor.
