Mortgage Underwriter

Position Summary

The Mortgage Underwriter is responsible for effectively managing all documentation from mortgage application through contract date.  He/she is a mortgage resource, providing real time updates and acting as the liaison between internal mortgage departments and third-party vendors to complete each transaction.  The Mortgage Underwriter’s greatest impact rests in his/her ability to be knowledgeable, team-oriented, technically proficient, and maintain positive, communicative, and beneficial working relationships with all members, co-workers, investors, title companies, and all other parties involved in the mortgage loan process.

Duties & Responsibilities

• Serve Texas Tech CU members and employees pleasantly and professionally in accordance with Texas Tech CU core values of Trust, Respect, Excellence, Kindness, and Stewardship
• Answer business partner inquiries, requests, complaints, and concerns in a timely, effective, and kind manner whether received in-person, online, text, or by telephone
• Commit to continuing education and training; retain the ability to adapt and master an ever-changing industry, including regulatory requirements, updates, and trends
• Review files in a timely manner
• Review files to meet agency and investor guidelines
• Implement enhanced conditions
• Conditions management to be done in Encompass
• Explain new guidelines to team members when the guidelines are about to take affect
• Confirm files are complete after resubmittal
• Run final AUS, 1008 Transmittal, and 1003
• Ensure positive communication is maintained with all stakeholders in a transaction including but not limited to Texas Tech CU members, employees, and all interested third parties

Skills & Qualifications

• High school diploma or equivalent required
• Strong administrative and organizational skills
• Experience working in a fast-paced team environment
• Ability to calculate income for W2 and Self-Employed Borrowers
• Previous EllieMae Encompass preferred
• Superior member service skills with the ability to communicate real time updates in a professional manner by way of verbal or written correspondence and manage expectations for members and business partners
• Working knowledge of industry regulatory requirements and available loan products
• Working knowledge or familiarity with underwriting requirements, loan products, (agency, FHA, and VA preferred)

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.