Data/Business Analyst (Hybrid)

Our Culture: Why work with us?

Joining Outer Cape Health Services isn't just about taking on a new role; it's about embracing a mission that goes beyond the day-to-day. Here, you become part of a dedicated team committed to safeguarding and nurturing invaluable community health resources. Our ethos is built on creating a vibrant and inclusive workplace where every team member is valued and recognized for their unique contributions.

Who We Are :

Our mission is to provide a full range of primary health care and supportive social services that promote the health and well-being of all who live in or visit the ten outermost towns of Cape Cod.

OCHS now cares for more than 18,000 patients annually, and no one is denied access to services due to an inability to pay. Founded in 1987 through the merger of Health Associates of Provincetown (established in 1972) and the AIM Medical Center in Wellfleet (established in 1966), Outer Cape Health has a long history of successful growth and expansion in pursuit of this mission. As a Patient-Centered Medical Home, OCHS holds itself to the highest standards. Ensuring patients have access to care when they need it and request it, and validating that staff are working at the top of their licensures, are foundations of this model.

Our Core Competencies:

At Outer Cape Health Services, our core competencies are the foundation upon which our organization is built, guiding us in our mission to deliver exceptional health services to our communities. Our focus on fostering teamwork ensures that we operate as a cohesive unit, valuing each member's contribution and working synergistically towards common goals. Integrity and honesty stand at the heart of everything we do, creating a culture of trust and respect among our team and the communities we serve. Embracing technology, we continually seek innovative solutions to enhance our services and operations. Finally, being patient-centered, we prioritize the needs and well-being of those we serve, striving to exceed expectations and make a meaningful difference in their lives.

What an average day looks like

The Data /Business Analyst will engage with OCHS staff to understand their needs, guide staff to clarify the specifics of their request, and ultimately identify the relevant data points that could be used to answer requesters’ questions. The Data Analyst will additionally use the identified data to build OCHS-staff-facing reports and/or dashboards using business intelligence tools. The role will report to the Chief Strategy Officer, 

This is a hybrid role that will typically work remotely but will periodically be asked to be on-site for business reasons such as meetings, trainings, and/or information collection.  (Approximately 2-4 days/month).

Essential Functions: 

• Field and triage staff data requests 

• Work with staff to guide/clarify details 

• Prioritize requests according to OCHS leadership's guidance, reporting requirements and strategic priorities. 

• Know OCHS data, including Epic EMR data, exceptionally well. This will include having a basic understanding of how data is collected and stored in systems such as the EMR. 

• Create reports and dashboards for OCHS using Business Intelligence reporting tools 

• Manage delivery and accessibility of reports/dashboards 

• Ascertain and configure appropriate security/visibility for datasets and reports 

• Evaluate usage of existing reports/dashboards; improve or retire as appropriate 

• Run and conduct quality control/evaluation of reasonableness on data required for periodic organizational reporting needs including, but not limited to: 

• data for UDS reporting; 

• data for financial audits; 

• management of mapping between Epic and Azara DRVS data fields. 

• Interpret documentation from OCHS’s data engineering resources  

• Collaborate with data engineering in troubleshooting and improving data products 

• Other related duties and projects as assigned 

Non-Essential Functions: 

• Attends periodic staff meetings  

• Adheres to OCHS policies 

• Adheres to OCHS values and principles 

Qualifications:  

• 3-5 years' experience as an Analyst or in a similar position.
• High school diploma or equivalent required, bachelor's degree in quantitative discipline (Statistics, Mathematics, Economics, Engineering, etc.) preferred.  

• Strong analytical and problem-solving skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. 

• Ability to understand and translate business requirements into technical specifications. 

• Proficiency in data visualization tools such as Power BI, Tableau, or similar tools. 

• At least 1 year of work experience with SQL queries, database design, and understanding of data warehousing concepts. 

• Familiarity with healthcare data systems such as Epic. 

• Excellent interpersonal skills, communication skills, and organizational abilities. 

• Ability to work within a collaborative team setting and independently. 

• Strong written and verbal communication skills 

• Proficiency in computer skills including Epic, Outlook, Microsoft Office, OneDrive, etc. 

• Excellent judgment and ability to solve problems in a timely manner. 

• Ability to adhere to strict confidentiality standards. 

• Demonstrated ability to work in a culturally diverse and inclusive environment. 
• Must be authorized to work in the United States. OCHS is unable to sponsor work visas at this time.  

Reporting Structure: 

This position reports to Chief Strategy Officer  

AAP/EEO Statement

Outer Cape Health Services is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status. Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution.