Dacotah Dining Shift Leader

ESSENTIAL JOB FUNCTIONS

• As needed, directly supervise and coordinate activities of Dacotah Dining staff to ensure the delivery of quality products and service.
• Work opposite shift of Dacotah Dining Manager as needed.
• Assume a leadership role among department staff.
• Maintain and enforce department policies and procedures.
• Promptly address all guest and team member concerns in a respectful and professional manner.
• Maintain current knowledge of service procedures, menus, Micros operations and seating chart.
• Maintain accurate payroll, personnel, cash handling and sales records.
• Evaluate and adjust staff levels according to business needs.
• Promote a high level of morale, productivity and efficiency.
• Perform various lobby and dining area functions as needed.
• Perform other duties and responsibilities as assigned.

EXPERIENCE & QUALIFICATIONS

• Prior food and beverage experience required.
• ServSafe certification preferred.

SKILLS, KNOWLEDGE & ATTRIBUTES

• Strong interpersonal and communication skills.
• Strong leadership and training skills.
• Strong evaluative and decision-making skills.
• Cash handling and point-of-sales computer skills.
• Knowledge of menu and bar selections.
• Able to work well and maintain composure under stressful conditions.
• Able to maintain a warm, friendly, outgoing and energetic demeanor.
• Able to maintain a neat, professional appearance.
• Able to maintain a flexible schedule.

UNIVERSAL REQUIREMENTS

• Sensitivity to various cultures, including Native American cultures.
• Regular attendance and punctuality.
• Able and willing to work any changes in scheduled hours as required.
• Serve as a credit to Jackpot Junction Casino Hotel, and encourage others to do the same.

PHYSICAL DEMANDS

• Mobility throughout the facility.
• High level of physical endurance.
• Ability to walk extensively.
• Ability to bend and stoop.
• Ability to lift and carry up to 30 pounds.

While the physical demands described here are typical of those required to be successful in this position, reasonable accommodations will be considered to enable individuals with disabilities to perform applicable job duties.