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Dispatcher

Job Details

DFW - Dallas/Fort Worth TX - Grapevine, TX
Full Time
None
None
Day

Description

Experience Requirements:

2+ years’ transportation and third-party dispatch experience.

1-2 years’ warehouse experience or truck driving experience.

2 years’ dispatching experience

 

Position Overview:

 

Primarily responsible for executing the dispatch process that supports Operations.  Provides exceptional customer service to customers and drivers.

 

Responsibilities:

  • Provides excellent customer service to both internal and external customers.
  • Responsible for carrier sourcing and development.
  • Regularly and accurately dispatches customer-controlled freight.
  • Responsible for verifying carriers are approved and meet all internal/external requirements.
  • Optimize routing to be cost effective
  • Acts as liaison for solving driver and carrier issues.
  • Responsible for maintaining carrier and customer base. 
  • Performs other incidental and related duties as required.

Qualifications

Essential Skills/Experience

Strong experience with Microsoft Office

Communication with team to demonstrate & set expectations. Be supportive with the team and operations

Professional attitude & work ethic with direct reports

Proven ability to prioritize and multi-task

Strong work ethic

Handling customers & their needs with care in timely and professional manner

Good time management skills

Flexible fast paced worker willing to work in a changing environment.

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