Are you looking for a purpose-driven career?  At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. 

Metrocare is the largest provider of mental health, developmental disability and permanent supported housing services in Dallas County serving over 50,000 children, teens and adults annually. For over 55 years, Metrocare has provided a broad array of services from mental health care, primary care, services for veterans and their loved ones, accessible pharmacies, homeless outreach, and supportive social services. Metrocare provides specialty mental health services to over 10,000 children and teens and has numerous programs for babies, children and adults with disabilities, including Early Childhood Intervention, Flourishing Families, Nurturing Parenting, Supported Employment and two specialty autism clinics in Dallas and DeSoto. In conjunction with clinical care, Metrocare’s Altshuler Center for Education & Research is transforming the community mental health landscape of North Texas through workforce development focused on innovative partnerships and exceptional trauma-informed training. 

GENERAL DESCRIPTION:

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.  We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, developmental disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve.  

The Steven A. Cohen Military Family Clinic at Metrocare is part of the Cohen Veterans Network, a national nonprofit network of clinics designed to strengthen mental health outcomes and complement existing support for veterans and military families. We break down barriers to care for veterans, including those from the National Guard and Reserves, active duty, and their families by providing timely access to high-quality care regardless of discharge status or ability to pay. The Cohen Clinic at Metrocare staff is comprised of a diverse and multidisciplinary team of mental health providers, case managers, outreach staff, and administrative staff. We provide individually tailored, evidence-based treatments to adults, children, adolescents, couples, families, and groups. Sensitive to the specific issues faced by military families, we strongly believe in building trusting, confidential relationships with our clients, and we maintain strong ethical and legal commitments to privacy and confidentiality.

As part of the multidisciplinary treatment team, the Master's Clinician provides direct client care by conducting assessments to clarify diagnosis, creating targeted treatment plans, and providing evidence-based, culturally responsive therapeutic services to veterans, service members, or family members. Clinicians are provided with plentiful opportunities for high-quality clinical training and professional development. A strong candidate will be able to meet individual benchmarks while working collaboratively within our passionate, mission-driven team.

HOURS OF RESPONSIBILITY:  40 hours within clinic hours.  Must include Weds for all-staff meetings. To accommodate the schedule of clients served, the schedule for this position may require both day and evening hours. Limited remote work may be possible.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions listed here are representative of those that must be met to successfully perform the job.

• Provides initial and ongoing assessment and targeted treatment planning for veterans, service members, and their families, including risk assessment and safety planning.
• Provides individual, couples, family, and group psychotherapy to clients, with a focus on delivering evidence-based treatments and using measurement-based care.
• Collaborates with the client, their support system, external providers, and the clinic treatment and care coordination teams to provide comprehensive care.
• Actively participates in individual and group supervision.
• Completes all required documentation within necessary timeframes.
• Supports other clinic projects or programs (e.g., training, research, outreach).
• May supervise graduate students/interns.
• Maintains required productivity levels as outlined in clinic and network policies.
• Maintains current knowledge of mental health diagnoses and treatments, as relevant to the clinic and our population.
• Exhibit good judgment, professionalism, cultural humility, strong interpersonal skills, a collaborative style, high integrity, and a positive attitude.
• Attends relevant meetings and attends/completes relevant training.
• Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws.
• Must remain calm and maintain self-control amid difficult circumstances and crises; respond in a professional manner in all situations.
• Maintains high standards of privacy in accordance with HIPAA guidelines.
• Performs other duties as assigned.

COMPETENCIES:

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem-solving, respect for confidentiality, and excellent communication skills.
• Ability to think analytically to provide appropriate and timely interventions.
• Ability to establish positive and productive working relationships; generate trust; openly gives and receive honest, balanced feedback.
• Exhibit awareness of and responsiveness to cultural considerations including but not limited to race and ethnicity, gender, sexual orientation, and religion/spirituality. 
• Ability to communicate clearly, effectively, and appropriately via oral and written means.
• Work style is highly organized, detail-oriented, and reliable.
• Presents a professional and positive demeanor to referrals/clients, staff, funders, and the public.
• Represents the clinic, agency, and network professionally in all situations.
• Ability to demonstrate interest, desire, and passion in connecting veterans, active duty, and their families to high-quality evidence-based mental health care.
• Handle multiple tasks and special projects simultaneously, including meeting deadlines.
• Able to implement and monitor processes within a team.
• Appropriately balances the need for supervision with the ability to work autonomously based on level of education and experience.

QUALIFICATIONS

EDUCATION AND EXPERIENCE:

• Required: Master’s degree in mental health field.
• Preferred: Minimum of 1-year experience delivering treatment via multiple modalities (i.e., individual adult, individual child, couples, family, and group treatment).
• Preferred: Training and experience implementing evidence-based treatments.
• Preferred Experience using measurement-based care.
• Preferred: Experience working with a military or veteran population.
• Preferred: Bilingual (Spanish, English) language skills.

DRIVING REQUIRED:  Yes    

MATHEMATICAL SKILLS:

• Basic math skills required.
• Ability to work with reports and numbers.                                                       

REASONING ABILITY:

• Ability to function in a fluid environment and respond appropriately to changing priorities.
• Maintains knowledge of professional and ethical codes and use effectively in decision-making.
• Exhibits ability to make independent decisions but seeks consultation or supervision as appropriate, based on education and experience.
• Thinks analytically, including setting work priorities and creating and evaluating solutions to work-related problems.
• Analyzes problems, identifies alternative solutions, projects consequences of proposed actions, and implements recommendations in support of goals.
• Interprets and applies all applicable policies, procedures, rules and regulations.
• Ability to apply common sense understanding to carry out simple one or two-step instructions.
• Ability to deal with standardized situations with only occasional or no variables.

COMPUTER SKILLS:

• Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
• Ability to utilize Internet for resources.
• Proficient with navigating and documenting within an electronic health record.
• Proficient with virtual therapy platform(s).

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment.
• Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business.  Must be insurable by Center’s liability carrier if employee operates a Center vehicle or drives personal car on Center business.  Must have an acceptable driving record.
• Independent licensure as masters-level mental health clinician in Texas required by hire date, to include Licensed Professional Counselor (LPC, LPC-S), Licensed Clinical Social Worker (LCSW, LCSW-S), or Licensed Marriage and Family Therapist (LMFT, LMFT-S).
• Board-approved supervisor status preferred.

Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training and an outstanding benefits package: 

• Medical/Dental/Vision 

• Paid Leave 

• Paid Holidays 

• Employee Assistance Program 

• Free Mental Healthcare 

• Retirement Plan, including employer matching 

• Health Savings Account, including employer matching 

• Professional Development Allowance up to $1500 per year 

• Bilingual Stipend – up to 6% of the base salary 

• Many other benefits 

Equal Employment Opportunity Employer 

Tobacco-Free Facilities - Metrocare is committed to promoting, the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. 

No Recruitment Agencies Please