EMPLOYMENT FIRST RESOURCE COORD

PURPOSE:
The Employment First Resource Coordinator (EFRC) is responsible for development and/or carrying out measures within the Employment First department to promote consistent adherence to best standards of practice as it relates to providing employment supports to individuals with disabilities. The EFRC will work in concert with the Employment First Operations Manager and team of Employment First Community Job Developers to both create and efficiently maintain accessible methods of data and documentation collection. The EFRC will hold focus in assisting with building/maintaining employer relationship and satisfaction, marketing department goals through community outreach, clerical work, and providing in-house training and guidance resources to customer-base to help supplement existing Employment First practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The list of essential duties and responsibilities, as outlined herein, is intended to be representative of the task to be performed. The omission of an essential function does not preclude management from assigning duties not listed herein is such duties are a logical assignment to the position.
1. Responsible for assisting in developing and following up with inquiries from a wide variety of community-based employers/businesses while ensuring that all contacts are continuously maintained for utilization and accessibility for the department. This includes up-to-date understanding and knowledge of the job market and needs of local businesses.
2. Develops and implements a business partner satisfaction program to allow consistent follow-up and long-term mutually beneficial working relationships with local employers.
3. Designs and monitors systems and processes which house database of results from community outreach, up-to-date job leads, resources and other documentation related to the work captured within the department.
4. Steps in to cover job coaching or on-site support needs for customers placed in competitive employment settings in the event that an Employment First Community Job Developer needs assistance.
5. Collaborate with Little Citys Marketing and Development teams to generate or revise program promotional materials to increase exposure.
6. Act as a provisional liaison to assist in preservation of linkage between the Employment First department and participants enrolled in the Employee Development Services program.
7. Lead and develop in-house workshops and/or training resources for individuals served as it relates to topics that will ultimately supplement skills and knowledge that EFCJD place focus on throughout the duration of customer employment plans/process. Topics could include but are not limited to: Basic computer/email skills, workplace etiquette, organization and task management, tutorials for common entry-level work duties.
8. Maintenance and upkeep of clerical information within department software database and file keeping.
9. Attends and participates in Employment First Department meetings held on a monthly basis and led by the Employment First Operations Manager.
10. Maintains a current American Heart Association certification in First-Aid and CPR, if required.
11. Successfully completes and remains in compliance with Little City Foundation Required training, re-training, and any additional training as required by Little City Foundation policies and practices, or as assigned by his or her immediate supervisor.
12. Other duties or tasks assigned by supervisor

MINIMUM QUALIFICATIONS:
A Bachelors Degree in Human Services, Vocational Rehabilitation, Disability Services, or Social Work is preferred, as well as a minimum of one (1) year of experience, or comparable knowledge, in the field of disability or vocational services. Preferred knowledge and/or experience in working with State funding sources such as Division of Rehabilitation Services (DRS.) Must be able to demonstrate the ability to manage multiple priorities and projects. Exceptional communication skills, both written and oral. Proficient in the use of computers, database applications, email, and working knowledge of Microsoft Office programs. Valid Illinois drivers license with good driving record.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

While performing the duties of this job, the employee is subject to sitting for prolonged periods; frequently walks, stands, grasps, lifts, holds, or feels objects; occasionally stoops, kneels, crouches, or crawls. Extended use of computer and typing is required. The employee frequently is required to use manual and finger dexterity and eye-hand coordination when working and handling office equipment. The employee is subject to assist and support up to 25 pounds with varying amounts of assistance on a reoccurring basis. The employee is required to have corrected vision and hearing within normal range and the ability to operate office equipment. No occupational exposure to blood, body fluids, communicable diseases or other potentially infectious substances (Category I). Typical office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: The intent of this job description is to provide a representative level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.