Receptionist

Dakota Eye Institute is a group of professionals dedicated to providing an unprecedented level of care and responsive service to our patients.  We are committed to providing our staff with an excellent work environment, opportunities for self-development and growth, and recognition for hard work and commitment to Dakota Eye Institute. 

We are currently seeking a full-time receptionist to join our team! In this role, you will be responsible for working independently and as part of a team, welcoming patients to the clinic, confirming patient demographics, insurance information and scheduling upcoming appointments. Candidates should possess a friendly and professional demeanor, great communication skills, and be able to maintain a sense of calm in a busy environment.

Responsibilities

• Patient Check-In/Check-out

  • Checks patients in, greeting everyone in a pleasant and professional manner.

  • Tracks patients in the reception area and communicate with them, as needed.

  • Evaluates chart data to verify all information has been received, completed, and signatures obtained.

  • Scans patients insurance card.

  • Ensures that proper authorization or referral is collected from the patient.

  • Assists patients in obtaining authorization or referrals that have not been received by the practice.

  • Enters all new patient demographic information into the computer, and takes photo.

  • Collects and inputs co-pays, refraction fees and any other known, non-covered or outstanding charges, when appropriate.

  • Maintains the cash drawer; responsible for payments received at the front desk.

  • Complete opening and closing procedures each day for the front desk.

• Administrative

  • Places telephone calls to no-show appointments; reschedules as needed.

  • Confirms future patient appointments.

  • Provides back-up support on telephones.

  • Inspects reception room for neatness.

• Performs other duties as required.

Experience and Education 

• High school diploma or equivalent

• Two years minimum experience working in a medical setting

• Ability to professionally interact with physicians, staff, and patients

• Familiarity with computers and Microsoft Office products

Essential Skills and Abilities

• Provides quality patient care for all patients, directly or indirectly.

• The employee is viewed by others as cooperative, respectful, promotes teamwork, and performs other duties as determined by the clinic. Resolves conflict through use of tact and diplomacy

• Excellent customer service and communication skills.

• Ability to work as a team member.

• Motivation to succeed.

• Empathetic personality giving attention to patients needs and concerns

• Strong organization with attention to detail..

• Management of multiple tasks simultaneously.

• Working knowledge of computers

• Respectful treatment of patients and co-workers.

Physical Requirements

• Ability to sit or stand for 8 hours

• Ability to speak clearly

• Ability to hear softly spoken words

Benefits

• 401(k) with a generous employer contribution

• Health and Dental Insurance with employer premium contribution

• H.S.A. with an employer contribution

• Vision Benefits 

• Long Term Disability Insurance - Employer Paid 

• Paid Holidays

• Paid Time Away 

• And more!

Work Schedule

Monday - Friday with an occasional Saturday from 8 AM to Noon 

This is a full-time job opportunity, approximately 40 hours per week. 

Pay Range

$16.50 to $24.75/hour 

To apply for this opportunity, visit http://www.dakotaeye.com/about/job-openings and complete the job application on our website. If selected to move into our interview process, you will be invited to a one-way video interview to start with. Please monitor your personal email for application follow up correspondence!