AL QMAP

Primary Job Purpose:  To provide direct care and services to our neighbors.

Customer Service:  Adherence to the MOSES program to include Mission, Ownership, Success, Excellence, and Service.

Essential Job Functions:

• Practices the Values, the Mission, and Philosophy of Eben Ezer Lutheran Care Center.  
• Responsible for timely ordering and documenting the administration of medications and medical supplies for neighbors.
• Assist in implementing care of neighbors per care plan including but not limited to bathing, laundry, housekeeping, meal service, grooming, reminders, and toileting assistance as outlined in care plan.
• Provides privacy while giving personal care.
• Perform accurate and complete documentation of neighbor’s information as required by federal and state regulations.
• Coordinate medical and non-medical appointments and transportation for neighbors.
• Gives mental, emotional and physical support to neighbors.
• Always treats neighbors with dignity and respect.  Must demonstrate patience, compassion, and respect toward the elderly and disabled.
• Answers call bells timely.
• Routinely cleans equipment and keeps work area neat and clean.
• Exchanges information from the day between shifts.
• Communication of neighbors’ condition and significant issues with physicians, families, case manager, and Administrator as necessary.
• Perform basic neighbor assessment using the glucometer, blood pressure equipment, and skills appropriate for the level of care provided.

• Ability to coordinate activities with neighbors, provide housekeeping, laundry and bathing assistance and cooking.

• Maintains awareness of changes in neighbors’ conditions and appropriately reports abnormal changes.
• Assure neighbors’ rights, privacy, and HIPAA regulations are followed.
• Must maintain confidentiality of all work-related information according to HIPAA regulations.

• In addition to the responsibilities described above, the role may include other responsibilities and duties as assigned on occasion, based upon Eben Ezer needs or requirements.

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Qualifications, Education, and Experience:  High school graduation or G.E.D preferred.  CPR and First Aid certification, QMAP medication certification, and computer experience preferred.

Non-Essential Job Functions:  May serve on Eben Ezer committees.  Will attend community meetings and department meetings as instructed.

Other Skills and Abilities:

• Must be able to work independently as well as within a team and in cooperation with many other departments.
• Ability to manage time and resources effectively.
• Ability to enter data accurately, such as physicians’ orders, labs, etc.
• Ability to think critically, be detail-oriented, work well with peers, handle multiple interruptions, and work on multiple tasks throughout the day.
• Must have good writing and communication skills.
• Ability to communicate well with neighbors, their families, and other staff.
• Ability to listen well and process information.
• Healthcare background preferred.
• Must display a positive attitude and flexibility in changing situations.
• Must exhibit courteous, compassionate, and respectful treatment of neighbors, families, and co-workers.
• Ability to change with the needs of the current populations of neighbors and provide higher levels of care as needed per care plan.

Material and Equipment used:  General office equipment such as phone, fax, copier, and computer and other technology.  Neighbor care equipment such as the glucometer, blood pressure equipment, weight machine, neighbor lifts, bathing tub, cleaning equipment, wheelchairs, oxygen tanks and others.

Working Environment/Physical Activities:  Must be able to sit, stand, and walk 8 hours a day.  Sits, stands, bends walks, reaches, lifts, keyboarding, pushing carts and wheelchairs, and moves intermittently during working hours.  Must be able to push/pull up to 250 pounds regularly using a wheelchair or cart. Must be able to lift 0-50 pounds regularly by self and 50+ pounds occasionally with assistance. Employee is subject to physically ill neighbors as well as hostile and emotionally upset neighbors and/or families.    

Working Hours:  8 - 12 hour shifts as assigned. May include any combination of day, evening, and night shifts. Must be able to work on holidays and weekends. Overtime may be necessary to cover vacations.  Schedule may vary, based on needs and supervisor discretion.  Vacation coverage may be assigned to ensure that staff is taking time off.

Working Location:  This is not a remote position and work must be performed in-person.

Deadline to apply: 1/1/25

2025 BENEFITS OFFERED

Full-time opportunities include:

1. 3 different Medical Insurance options – with two that qualify for an HAS account, offered at the beginning of the month following 60 days of employment
2. Dental & Vision Insurance - offered at the beginning of the month following 60 days of employment
3. Free Telehealth Coverage – free access to general medicine doctors, mental health therapists and psychiatrist, dermatologists, nutrition counseling, neck and back care and expert medical advise (offered at the beginning of the month following 60 days of employment)
4. Free AD&D and basic life insurance – after 1 year of service
5. Private plan for CO FAMLI Leave coverage
6. Many Voluntary Benefits Available – Life and AD&D, Whole Life, Accident, Critical Illness, Hospital Indemnity (offered to full and part-time team members)

Other Benefits –

1. 401K with generous matching
2. Accrued Paid Leave Time and Paid Sick Leave
3. Access to employee discount programs
4. Scholarship Programs

As a progressive, faith-based community, our approach to diversity and inclusion aligns with our beliefs that everyone matters; Our Team Members, Neighbors, Families, and Community. We strive to recognize individual identities and respect you for who you are, where you are.