Customer Service Rep - Central

Actively promotes a work environment within the Customer Service Department that consistently delivers a World Class Experience to the Lauren Concrete customer and employees.

• Schedule daily customer requests
• Communicate daily with the Business Operations and Sales Departments for the accurate and timely processing of customer orders
• Process and schedule employee paid time-off requests
• Communicate daily with plant operator regarding scheduling requirements
• Process daily schedules in online scheduling system

Other Functions

• Foster a supportive role towards Lauren Concretes mission statement and core values
• Support a positive and productive work environment and demonstrate a positive example for others
• Performs all other related duties, as assigned

Knowledge:

• Ordering and scheduling systems

Skills:

• Vision:
• Speech/Hearing:
• Manual Dexterity:
• Computer Skills:

Ability

• Report to work on time and on a regular basis
• Represent Lauren Concrete in a professional manner in a variety of settings and circumstances
• Understand complex functions, procedures, and processes
• Express oneself clearly and concisely
• Accept responsibility for quality and accuracy of personal work
• Quickly assess a situation and be decisive in problem-solving
• Attention to detail
• Pass Pre-employment Background check and drug screen.

Education/Experience

• One to three years of similar or related experience