NWS - Catering Attendant

SUMMARY
Prepares and serves food at scheduled functions under the supervision of the catering manager. Delivers food and beverage to catered functions. Sets up functions, serves at functions, breaks down the set-up, leaves the area neat and clean, returns tables to their proper position, returns left over foods and equipment to the proper place in a timely manner. May drive a catering delivery truck.

ESSENTIAL DUTIES AND RESPONSIBILITIES 
Assembles and delivers all food and supplies for catered functions to the scheduled locations
Arranges tables and decorations
May prepare hor d’oeuvres, fancy plain sandwiches, deli plates/platters, and salads.
Set buffet tables with food, beverage and service items according to pre established standards
May serve food and beverages to guests
Cleans and packs dishes utensils for removal to appropriate locations
Returns un served foods and beverages, serving equipment and utensils to the appropriate location
Checks to ensure that all display foods are merchandised attractively per standards
Displays foods under appropriate hot or cold as per standards
Compete food preparation assignments accurately and in a timely fashion
Maintains accurate portion control and merchandising standards when preparing and serving food items
Keeps display equipment clean and free of debris during meal service as assigned
Cleans tables and chairs, as assigned, before, during, and after meal service. Arranges tables and chairs as per standard plan for the dining center.
Checks and stocks salt, pepper, napkins, flatware, trays as appropriate.
Other duties may be assigned.

FOOD SAFETY/SANITATION
Responsible for ensuring proper presentation, portion control, and maintenance of proper serving temperatures – follows HACCP standards
Maintains sanitation and orderliness of all equipment, supplies and utensils within work area
Handles foods items appropriately during preparation
Ensures proper food preparation by utilizing approved recipes and in following prescribed production standards
Keeps display equipment clean and free of debris during meal service as assigned
Cleans equipment, as assigned and in a timely fashion
Cleans workstation thoroughly before leaving the area for other assignments

CUSTOMER SERVICE
Represents company in a courteous, efficient, and friendly manner is all customer and employee interactions
Interacts with customers in a manner to ensure customer satisfaction
Greets customers courteously
Serves customers quickly, Does not allow back-ups or snags in serving lines
Serves customer food and beverage orders quickly, in proper portions, in a courteous demeanor
Demonstrates a complete understanding of daily menu items and explains same to customers accurately
Relays relevant comments from customers directly to supervisors
Interact with customers and resolves customer complaints in a friendly and service oriented manner
Consistently exhibits the ability to keep up with peak cafeteria hours and does so calmly, accurately and efficiently
Checks to ensure that all display foods are merchandised attractively per standards
Serve food neatly and attractively per standard

PHYSICAL SAFETY
Ensures corporate and OSHA safety standards are followed
Follows principles of sanitation and safety in handling food and equipment
Cleans up spills in the servey, dining area, his/her own work area immediately.

CORPORATE STANDARDS
Completes shift work, as assigned, in a timely and thorough manner in accordance with department standards
Informs chef, supervisor, in a timely manner when supplies are low
Follows and observes all company policies and procedures
Follows company standards for attendance and punctuality
Maintains professional appearance at all times, clean and well groomed in accordance with company standards
Develops a positive working relationship with fellow workers and customers and avoids conflict
Attends C.H.A.T. and all other training sessions
Assist other functions as needed

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.

MATHEMATICAL SKILLS
Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume measurement, and ability to make change.

LANGUAGE SKILLS
Ability to read and comprehend simple instructions, recipes, production sheets, temperature logs, safety rules, MSDS Sheets. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

PHYSICAL DEMANDS 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, talk or hear, and taste or smell. The employee frequently is required to walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

EDUCATION AND/OR EXPERIENCE
Prefer prior experience in food service or wait staff work

WORK ENVIRONMENT 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, extreme cold, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually very loud.

All employees are responsible for maintaining a hazard free environment for themselves and our customers. All employees are required to wear personal protective equipment (goggles or eyewear, gloves and aprons) when handling chemicals or other hazardous substance or when assisting in first aid.

Employees may be required to use certain mechanical, electric, sharp, heat producing, and other potentially dangerous equipment while performing job responsibilities. Employees will be instructed in the proper use, function and maintenance of all kitchen related equipment. See your supervisor for specific training procedures.

DISCLAIMER 
This is not necessarily an exhaustive list of all responsibilities, skills, tasks, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to modify essential functions of the job, or to require that other or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical developments.

By submitting an application I acknowledge that I have read and understand the above job description and can perform the essential functions of the job with or without reasonable accommodation. In the event I need future reasonable accommodation(s) it is my responsibility to submit that request in writing to management for review.